Westgate Resorts

Hospitality

Character

$36–52k ~AI est. Gatlinburg, Tennessee, United States FULL TIME
The Brief

“Character at Westgate Resorts. Skills: Sales, Customer service. Greet guests and provide information. Assist guests with inquiries and requests”

What You'll Achieve.

Meet or exceed sales goals; Ensure guest satisfaction

Industry & Context.

Hospitality
Problems you'll solve

Guest issue resolution

What They're Looking For.

Must Have

High school diploma or GED, 1 year of experience in sales or customer service

Nice to Have

Associate's degree or higher, Experience with CRM software

What You'll Do.

Greet guests and provide information

Assist guests with inquiries and requests

Process reservations and check-ins

Handle guest complaints and resolve issues

Promote resort services and amenities

Achieve sales targets

Maintain a clean and organized work area

Collaborate with other departments

How You'll Work.

Team & Collaboration

Cross-functional teams; Guest services

Communication Scope

Guest interaction; Sales pitches

Free ATS check

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ANONYMOUS · UNFILTERED

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