Hewlett Packard Enterprise

Technology

ChannelServicesSpecialist

$100–234k Chicago, Illinois, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Channel Services Specialist at Hewlett Packard Enterprise. Skills: Partner relationship management, Services sales, Account management. Position and sell HPE Operational Services. Serve as trusted advisor”

What You'll Achieve.

Increase HPE Operational Services PRI; Achieve sales quotas; Ensure accurate pipeline and forecast management; Drive partner adoption of the Partner Ready Vantage Services Track; Measure KPI effectiveness of channel services strategies

Industry & Context.

Technology
Eligibility Requirements

Able to work onsite 2–3 days/week, ~10–15% domestic travel

What They're Looking For.

Must Have

5+ years of relevant experience, Proven success in customer account management, Developing success plans, Achieving objectives, Experience in project/program management, Experience in cloud operating models, Must be within commuting distance of Chicago-area CDW partner able to work onsite 2–3 days/week

Nice to Have

Advanced degrees (MBA), CCSM Level 4+ certification, HPE GreenLake ATP certification

What You'll Do.

Position and sell HPE Operational Services

Serve as trusted advisor

Collaborate with partners

Understand customer goals

Understand operational priorities

Support business growth

Build relationships with multiple teams

Build relationships with BU's

Support extended teams

Develop sales strategies

Increase services penetration

Manage strategic partner and customer accounts

Increase HPE Operational Services PRI

Provide training and education on HPE services

Collaborate with Sales Specialists

Identify and support early sales opportunities

Develop customer success and account plans

Review partner scorecards

Participate in quarterly reviews

Serve as point of escalation

Identify upsell/cross-sell opportunities

Ensure accurate pipeline management

Ensure accurate forecast management

Promote HPE Services value and differentiators

Educate channel reps and partners

Drive partner adoption of Partner Ready Vantage Services Track

Measure KPI effectiveness of channel services strategies

Support partners in navigating HPE processes and tools

How You'll Work.

Team & Collaboration

Collaborates with partners; Builds relationships with multiple teams and BU's; Supports extended teams; Collaborates with Sales Specialists and internal teams; Collaboration across sales, product, support, and marketing functions

Communication Scope

Ability to communicate effectively

Process & Methodology

Project management, Program management

Full Job Description

Channel Services Specialist- Chicago, IL This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** The **Channel Services Specialist** is a strategic, partner-facing role responsible for positioning and selling HPE Operational Services, especially attach expand new business services at the point of product sale. Serving as a trusted advisor and key account team member, the CSS collaborates with partners to understand customer goals, operational priorities, and support business growth. This role involves building relationships with multiple teams and BU’s, supporting extended teams, developing sales strategies, and increasing services penetration. It carries a quota, requires regular onsite partner engagement, and occasional travel. _**Responsibilities:**_ * Manage strategic partner and customer accounts, with a focus on CDW and key resellers. * Build and maintain relationships with partners, customer stakeholders, PBMs, and internal teams to drive growth. * Increase HPE Operational Services PRI (penetration rate) and attach services business through proactive engagement and portfolio enablement. * Provide training and education on HPE services offerings. * Collaborate with Sales Specialists and internal teams

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