ASSPL
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
ChannelRelationshipManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Channel Relationship Manager at ASSPL. Skills: Channel management, Operations, Performance management. Manage channel partners business. Drive channel partner growth”
What You'll Achieve.
Deliver defined goal performance; Improve business and increase retention; Drive stores against goals
Industry & Context.
Root cause analysis
Available round the clock
What They're Looking For.
Must Have
2+ years employee management, 2+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics, 1+ years process improvement, 1+ years lean techniques
What You'll Do.
Manage channel partners business
Drive channel partner growth
Build strategic account plan
Deliver training and coaching
Enable network with new products
Partner with operations teams
Maintain routine reporting
Publish performance reports
Publish recommendations and action plans
Report network health
Build multi-layer team
Manage team performance
Coach and mentor team
Drive associates for targets
Provide status communications
Manage store relationships
Enhance engagement with accounts
Improve business with stores
Increase store retention
Drive stores against goals
Handle operational escalations
Manage day to day issues
Manage internal stakeholders
Manage external stakeholders
Support station operations
Support customer deliveries
How You'll Work.
Team & Collaboration
Cross-functional teams; Operations teams
Full Job Description
At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Channel Relationship Manager for our Last Mile team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Channel Relationship Manager for our EDSP stations. In this role you will be responsible for EDSP management and support the Cluster Operations Manager in performance management and driving the operational plan to deliver defined above goal performance. Title: Channel Relationship Manager Location: Chennai, TN Key job responsibilities Account Management: Managing and driving the growth of the Channel partners business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. Enhance Engagement with accounts to improve business and increase retention. Drive stores against goals (Volume, FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operati
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