Netskope
ChannelOperationsAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Channel Operations Analyst at Netskope. Skills: channel operations, sales operations, order management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Respond to partner inquiries related to program requirements, incentive claims, partner portal issues, training requirements, and other partner inquiries. Receive and respond to requests from prospective partners”
What You'll Achieve.
critical to the growth and expansion of the Netskope business
Industry & Context.
Ability to work flexible hours to accommodate various time zones around the world, No travel required
What They're Looking For.
Must Have
3+ years of supporting operations teams in multiple territories or theaters, Experience with Salesforce CRM, Experience with quoting tools, Knowledge of selling through a variety of partner/channel types, including distributors, resellers, managed service providers (MSP), and global systems integrators (GSI), Ability to manage multiple tasks throughout the day, Experience working with geographically-distributed teams, interpersonal communication skills (including listening, speaking, and writing), ability to work well in a diverse, team-focused environment, Ability to work flexible hours to accommodate various time zones around the world
What You'll Do.
Respond to partner inquiries related to program requirements
partner portal issues
training requirements
and other partner inquiries
Receive and respond to requests from prospective partners
Assist with tracking and reporting of partner incentives and programs
Perform weekly data cleansing of partner accounts
partner account ownership
Assist the Netskope Deal Desk teams with quoting and pricing
Assist the Order Management team with follow up to partners on order issues
Perform renewals reporting for partners
Execute on special projects
How You'll Work.
Team & Collaboration
work cross-functionally with various operational teams; provide a high level of service to Netskope sales teams and the Netskope partner ecosystem; work well in a diverse, team-focused environment
Communication Scope
interpersonal communication skills (including listening, speaking, and writing)
Full Job Description
About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope. We are looking for a Shared Services Specialist to join our Shared Services Team within the Go-To-Market (GTM) Operations organization. This individual contributor will assist with channel operations, sales operations, and order management tasks that are critical to the growth and expansion of the Netskope business. This person will work cross-functionally with various operational teams to provide a high level of service to Netskope sales teams and the Netskope partner ecosystem. Special projects will also be assigned from time to time that will augment run-the-business support activities with project-based work efforts that will draw upon technical and analytical skills. Primary Job Responsibilities Respond to partner inquiries related to program requirements, incentive claims, partner portal issues, training requirements, and other partner inquiries Receive and respond to requests from prospective partners Assist with tracking and
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