Pepperstone
Financial Services
ChangeManager
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“Change Manager at Pepperstone. Skills: Change Manager, organisational change management, AI-Native transformation, people-led transformation, behavioural change, capability change, mindset change, stakeholder management, adoption, engagement, effectiveness. Lead end‑to‑end organisational change management activities supporting Pepperstone’s AI‑Native transformation program. Design and deliver pragmatic organisational change strategies that enable successful adoption of AI tools, agentic workflow”
What You'll Achieve.
making change stick; ensuring that AI‑enabled ways of working are understood, adopted and embedded across the business; translate strategy into practical behavioural, capability and mindset change; enable successful adoption of AI tools, agentic workflows and AI‑enabled operating models; Track adoption, engagement and effectiveness using meaningful metrics and insights
Industry & Context.
Proactively identify resistance, change fatigue and adoption risks and address them early
Comfortable working across time zones with some flexibility in hours, Willingness to travel internationally where required, work from anywhere for up to 4 weeks per year, in addition to hybrid working as standard
What They're Looking For.
Must Have
Proven experience in change management roles across complex business and technology transformations, experience leading people-led change for digital or ways-of-working initiatives, Working knowledge of recognised change management frameworks, Practical understanding and personal adoption of AI tools, with clarity on how AI transformation impacts organisations, Experience designing change strategies that go beyond communications and focus on behaviour capability and mindset, stakeholder influence skills including senior leadership engagement, Experience working alongside Agile or hybrid delivery teams, Excellent facilitation skills across leadership team and cross-functional settings
What You'll Do.
Lead end‑to‑end organisational change management activities supporting Pepperstone’s AI‑Native transformation program
Design and deliver pragmatic organisational change strategies that enable successful adoption of AI tools
agentic workflows and AI‑enabled operating models
Conduct detailed change impact assessments across roles
skills and accountabilities
Partner closely with Transformation
People & Culture and business leaders to embed change into delivery plans
targeted communications that demystify AI and answer “what’s changing
why and what it means for me”
Enable and coach leaders to role‑model behaviours and confidently lead teams through change
Design and coordinate learning and capability uplift aligned to AI adoption maturity
engagement and effectiveness using meaningful metrics and insights
Proactively identify resistance
change fatigue and adoption risks and address them early
and working sessions to encourage experimentation
feedback and mindset shift
Champion responsible AI usage
continuous learning and modern ways of working across the organisation
How You'll Work.
Team & Collaboration
Partner closely with Transformation, Technology, People & Culture and business leaders to embed change into delivery plans; Enable and coach leaders to role‑model behaviours and confidently lead teams through change; Facilitate workshops, forums, and working sessions to encourage experimentation, feedback and mindset shift; Genuinely collaborative and friendly culture; Our technology team thrives on inclusivity and collaboration; We encourage our team to bring challenge thinking and fresh ideas to the table
Communication Scope
Develop clear, targeted communications that demystify AI and answer “what’s changing, why and what it means for me”
Process & Methodology
end‑to‑end organisational change management activities, AI‑Native transformation program, organisational change strategies, delivery plans, Agile or hybrid delivery teams
Full Job Description
**Introduction** The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. A place for the curious and the driven and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 700+ team currently across 12 locations and 9 time zones. **The Role** We’re looking for an experienced **Change Manager** to play a critical role in Pepperstone’s organisation‑wide AI‑Native transformation. This role is about **making change stick**. You’ll lead people‑led transformation, ensuring that AI‑enabled ways of working are understood, adopted and embedded across the business. Working closely with Transformation, Technology, People & Culture and other senior leaders, you’ll translate strategy into practical behavioural, capability and mindset change. If you thrive in complex, fast‑paced environments and enjoy helping people navigate uncertainty and transformation, this role offers genuine impact and visibility. **This is a 12-month fixed-term contract with a possibility of extension. ** **As our Change Manager, your key responsibilities include, but may not be limited to:** * Lead end‑to‑end organisational change management activities supporting Pepperstone’s AI‑Native transformation program * Design and deliver pragmatic organisational change strategies that enable successful adoption of AI tools, agentic workflows and AI‑enabled operating models * Conduct detailed change impact assessments across roles, workflows, decision‑making, skills and accountabilities * Partner closely with Transformation, Technology, People & Culture and business leaders to embed change into delivery plans * Develop clear, targeted communications that demystify AI and answer “what’s changing, why and w
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