Northern Trust

Financial Services

ChangeConsultantandSeniorTrainer

$96–162k Chicago, Illinois, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Change Consultant and Senior Trainer at Northern Trust. Skills: Change management, Training delivery, Instructional design. Define learning solutions. Develop learning solutions”

What You'll Achieve.

Drive meaningful adoption; Sustained behavior change

Industry & Context.

Financial Services
Problems you'll solve

Data-driven insights

What They're Looking For.

Must Have

5+ years financial experience, 22,000+ partners experience, 130+ years financial experience

Nice to Have

Salesforce training expertise, Financial services industry experience, Experience with business functions, Agile environment experience

What You'll Do.

Define learning solutions

Develop learning solutions

Deliver learning solutions

Plan change initiatives

Execute change initiatives

Measure change initiatives

Translate outcomes to objectives

Lead training planning

Execute training initiatives

Execute change initiatives

Design blended learning

Develop blended learning

Deliver blended learning

Facilitate live learning

Facilitate office hours

Track adoption metrics

Track effectiveness metrics

Improve learning strategies

Improve change strategies

Maintain training assets

Represent Change Management

Provide status updates

Provide recommendations

Support process implementation

Support process optimization

How You'll Work.

Team & Collaboration

Agile, cross-functional teams; Management; Performance consultants; Product owners; Subject matter experts; Cross-functional meetings

Communication Scope

Oral communication; Written communication; Engage stakeholders; Influence stakeholders; Executive leadership communication

Process & Methodology

Project management discipline, Agile delivery concepts, MVPs, Product roadmaps

Full Job Description

**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. As a **Change Consultant and Senior Trainer** , you will define, develop, and deliver learning and change solutions to internal Wealth Management partners as part of the **Change Enablement and Execution Team**. You bring strong expertise in learning strategy, instructional design, video storytelling, and creative learning applications, along with the ability to deliver engaging live training, outreach, and direct Q&A sessions. Beyond training delivery, you bring a **structured change and project management mindset** , enabling you to plan, execute, and measure change initiatives that drive meaningful adoption and sustained behavior change. You understand that successful learning is not just delivered, it is **adopted, embedded, and measured**. Training expertise in **Salesforce **s beneficial. Experience in the financial services industry and familiarity with business functions such as account opening, money movement, document sharing, CRM systems, trusts, or investments is also an advantage. You thrive in a fast-paced, collaborative, and continuously evolving Agile environment. Additionally, you bring: * Excellent oral and written **communication skills** , with the ability to engage and influence all levels of the organization, including executive leadership * Strong **instructional design and/or organization development** capabilities, with flexibility to tailor solutions to diverse audien

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