Northern Trust
Financial Services
ChangeConsultantandSeniorTrainer
Neural analysis suggests this role is
optimal for Senior candidates.
“Change Consultant and Senior Trainer at Northern Trust. Skills: Change management, Training delivery, Instructional design. Define learning solutions. Develop learning solutions”
What You'll Achieve.
Drive meaningful adoption; Sustained behavior change
Industry & Context.
Data-driven insights
What They're Looking For.
Must Have
5+ years financial experience, 22,000+ partners experience, 130+ years financial experience
Nice to Have
Salesforce training expertise, Financial services industry experience, Experience with business functions, Agile environment experience
What You'll Do.
Define learning solutions
Develop learning solutions
Deliver learning solutions
Plan change initiatives
Execute change initiatives
Measure change initiatives
Translate outcomes to objectives
Lead training planning
Execute training initiatives
Execute change initiatives
Design blended learning
Develop blended learning
Deliver blended learning
Facilitate live learning
Facilitate office hours
Track adoption metrics
Track effectiveness metrics
Improve learning strategies
Improve change strategies
Maintain training assets
Represent Change Management
Provide status updates
Provide recommendations
Support process implementation
Support process optimization
How You'll Work.
Team & Collaboration
Agile, cross-functional teams; Management; Performance consultants; Product owners; Subject matter experts; Cross-functional meetings
Communication Scope
Oral communication; Written communication; Engage stakeholders; Influence stakeholders; Executive leadership communication
Process & Methodology
Project management discipline, Agile delivery concepts, MVPs, Product roadmaps
Full Job Description
**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. As a **Change Consultant and Senior Trainer** , you will define, develop, and deliver learning and change solutions to internal Wealth Management partners as part of the **Change Enablement and Execution Team**. You bring strong expertise in learning strategy, instructional design, video storytelling, and creative learning applications, along with the ability to deliver engaging live training, outreach, and direct Q&A sessions. Beyond training delivery, you bring a **structured change and project management mindset** , enabling you to plan, execute, and measure change initiatives that drive meaningful adoption and sustained behavior change. You understand that successful learning is not just delivered, it is **adopted, embedded, and measured**. Training expertise in **Salesforce **s beneficial. Experience in the financial services industry and familiarity with business functions such as account opening, money movement, document sharing, CRM systems, trusts, or investments is also an advantage. You thrive in a fast-paced, collaborative, and continuously evolving Agile environment. Additionally, you bring: * Excellent oral and written **communication skills** , with the ability to engage and influence all levels of the organization, including executive leadership * Strong **instructional design and/or organization development** capabilities, with flexibility to tailor solutions to diverse audien
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