Amgen
ChangeCapabilitiesManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Change Capabilities Manager at Amgen. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Own RDO capability stack components. Translate transformation priorities into tools”
What You'll Achieve.
ensure they deliver measurable business impact; driving consistency and quality of execution; success partner with technology teams on design, build, and release; continuous improvement based on feedback and usage data; adoption, usage, execution quality, and business outcomes; assess effectiveness of transformation capabilities; improve speed, quality, and impact; drive alignment; improve user experience and execution productivity; accountability for outcomes and impact
Industry & Context.
Structured problem solver; analytical and data interpretation skills; Structured thinking and problem-solving
What They're Looking For.
Must Have
Master’s OR Bachelor's degree and 8 to 13 years of Business Performance, Continuous Improvement, or Project Management experience
Nice to Have
Exposure to digital platforms, product operating models, or workflow tools, Experience working with or deploying AI/LLM-enabled solutions in business contexts, Background in consulting, transformation, or internal strategy functions, Experience operating in global, matrixed environments
What You'll Do.
Own RDO capability stack components
Translate transformation priorities into tools
Ensure capabilities embedded globally
Act as business-facing product partner
Define business requirements for change tools
Drive adoption strategy and continuous improvement
Define and track KPIs
Develop reporting and insights
Identify friction points and lead interventions
Partner to deploy RDO tools
Act as connector across teams
Drive experimentation and innovation
How You'll Work.
Team & Collaboration
work in close partnership with technology and product teams; partner effectively with product and engineering teams; Ability to partner closely with technology teams
Communication Scope
stakeholder management and communication skills
Process & Methodology
Project Management experience
Full Job Description
## **Career Category** Information Systems ## ## **Job Description** **Job Description** **What you will do** In this role, you will operate as a core member of the Results Delivery Office (RDO) capability engine, responsible for building, scaling, and driving adoption of the systems, tools, and operating processes that enable enterprise transformation at Amgen. Reporting to the Associate Director, you will act as a business owner of defined RDO capabilities—spanning change management frameworks, digital platforms, and AI-enabled solutions. You will work in close partnership with technology and product teams to translate transformation needs into scalable solutions and ensure they deliver measurable business impact. This role sits at the intersection of business strategy, transformation execution, and technology, requiring strong product thinking, operational discipline, and stakeholder influence. **Roles and Responsibilities:** * Own specific components of the RDO capability stack, translating enterprise transformation priorities into scalable tools, frameworks, and execution standards * Ensure capabilities are embedded effectively across global programs, driving consistency and quality of execution * Act as the business-facing product partner for digital change and AI-enabled solutions * Act as a key contributor for the knowledge management build/run efforts for Results Delivery Office * Define business requirements for change tools, including use cases, and success metrics; partner with technology teams on design, build, and release * Drive adoption strategy, user engagement, and continuous improvement based on feedback and usage data * Define and track KPIs across adoption, usage, execution quality, and business outcomes * Develop reporting and insights to assess effectiveness of transformation capabilities * Identify systemic friction points and lead interventions to improve speed, quality, and impact * Partner with global transformation and program teams to de
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