Amgen
ChangeCapabilitiesManager
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optimal for Mid candidates.
“Change Capabilities Manager at Amgen. Skills: change management, stakeholder management, operational discipline, driving adoption, behavior change. Support the advancement and adoption of Amgen’s global ways of working. Strengthen how teams collaborate across geographies, time zones, and functions”
What You'll Achieve.
improve execution, alignment, and team effectiveness; drive adoption and sustain behavior change at scale; improve collaboration; drive local adoption and feedback loops; reinforce teaming behaviors and operating norms; drive accessibility and sustained usage; generate actionable insights; improve effectiveness; ensure consistent messaging and alignment; drive clarity and consistency; focus on adoption, impact, and outcomes; improve adoption outcomes
Industry & Context.
Identify collaboration friction points and drive targeted interventions to improve effectiveness
Ability to operate in a global, matrixed environment
What They're Looking For.
Must Have
Experience in transformation, change management, program delivery, or operational excellence, Demonstrated ability to drive adoption of new ways of working or behavioral change initiatives, stakeholder management skills, with ability to work across geographies and functions, Experience translating high-level strategy into practical tools, routines, and guidance, Ability to operate in a global, matrixed environment and influence without direct authority, High ownership mindset with focus on adoption, impact, and outcomes
Nice to Have
Experience supporting enterprise-wide change or culture initiatives focused on improving collaboration, team effectiveness, or ways of working, Exposure to designing or deploying operating norms (e.g. , decision-making frameworks, team charters, collaboration models) across distributed teams, Experience working with change champion networks or similar models to drive local adoption and feedback loops, Familiarity with structured listening mechanisms (e. g. , surveys, health checks, listening sessions) to inform continuous improvement
What You'll Do.
Support the advancement and adoption of Amgen’s global ways of working
Strengthen how teams collaborate across geographies
Translate enterprise teaming principles into practical tools
Ensure global teaming practices are embedded into day-to-day ways of working
Lead rollout and adoption of global teaming practices across functions and geographies
Enable teams to implement practical tools and behaviors that improve collaboration
Partner with program and functional teams to embed ways of working into day-to-day execution
Activate and support change champion networks to drive local adoption and feedback loops
Partner with functional leaders and champions to reinforce teaming behaviors and operating norms
Integrate resources into existing platforms and workflows to drive accessibility and sustained usage
Continuously refine materials based on user feedback and evolving needs
Gather and synthesize feedback from teams
and stakeholders to identify barriers to adoption
Leverage structured listening mechanisms to generate actionable insights
Identify collaboration friction points and drive targeted interventions to improve effectiveness
Contribute to the evolution of change capabilities and global teaming strategy based on data and insights
Partner with global RDO
and transformation teams to ensure consistent messaging and alignment
Act as a connector between central strategy and local execution to drive clarity and consistency
How You'll Work.
Team & Collaboration
Strengthen how teams collaborate across geographies, time zones, and functions; Partner with program and functional teams; Activate and support change champion networks; Partner with functional leaders and champions; Partner with global RDO, functional leaders, and transformation teams; Act as a connector between central strategy and local execution
Communication Scope
communication
Process & Methodology
program delivery
Full Job Description
## **Career Category** Information Systems ## ## **Job Description** **What you will do** In this role, you will support the advancement and adoption of Amgen’s global ways of working, with a focus on strengthening how teams collaborate across geographies, time zones, and functions. Reporting into global Results Delivery Office (RDO) leadership and working in close partnership with other core business partners, you will help translate enterprise teaming principles into practical tools, routines, and behaviors that improve execution, alignment, and team effectiveness. You will play a key role in ensuring that global teaming practices—such as asynchronous collaboration, clear ownership, and consistent operating norms—are embedded into day-to-day ways of working across teams. This role requires strong change management, stakeholder engagement, and operational discipline to drive adoption and sustain behavior change at scale. **Roles and Responsibilities:** * Lead rollout and adoption of global teaming practices across functions and geographies * Enable teams to implement practical tools and behaviors that improve collaboration (e.g., asynchronous work, structured handoffs, decision frameworks) * Partner with program and functional teams to embed ways of working into day-to-day execution * Activate and support change champion networks to drive local adoption and feedback loops * Partner with functional leaders and champions to reinforce teaming behaviors and operating norms * Develop and deliver enablement materials, playbooks, and guidance to support adoption * Maintain and enhance global teaming tools, templates, and resources to ensure usability and relevance * Integrate resources into existing platforms and workflows to drive accessibility and sustained usage * Continuously refine materials based on user feedback and evolving needs * Gather and synthesize feedback from teams, champions, and stakeholders to identify barriers to adoption * Leverage structured listenin
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