Ophelia
Healthcare
CertifiedRecoverySpecialist
“Certified Recovery Specialist at Ophelia. Skills: Recovery support, Patient advocacy. Manage caseload of patients. Develop individualized care plans”
Industry & Context.
Solution-focused approaches
What They're Looking For.
Must Have
18 months of recovery, High school diploma/GED, Live or work in Pennsylvania
Nice to Have
Certified Recovery Specialist certification
What You'll Do.
Manage caseload of patients
Develop individualized care plans
Maintain individualized care plans
Reach patients by SMS
Reach patients by phone
Clarify patient barriers
Research targeted resources
Follow cases to resolution
Practice active listening
Practice solution-focused approaches
Prioritize across multiple channels
Switch between messages
Switch between meetings
Deliver patient-centered care
Interact with multi-disciplinary teams
Problem-solve with teams
Resolve prescription issues
Resolve insurance authorizations
Resolve pharmacy authorizations
Follow Ophelia's policies
Maintain confidentiality
Maintain ethical standards
Work as part of a team
How You'll Work.
Team & Collaboration
Clinical team; Enrollment Coordinators; Financial Counselors; Clinicians; Tech team
Communication Scope
Active listening; Empathy
Applying for this Certified Recovery Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Ophelia?
Real rants from real employees. Read before you apply.