Marigold Health
Healthcare
CertifiedRecoveryCoach:AppModerator
“Certified Recovery Coach: App Moderator at Marigold Health. Skills: Recovery coaching, App moderation, Peer support. Stimulate meaningful conversations. Initiate chat starters”
What You'll Achieve.
Drive member interaction; Drive member participation; Drive member engagement; Ensure valuable experience; Maintain a safe space
Industry & Context.
Identify and engage referring agencies; Address serious issues
Work evenings and weekends
What They're Looking For.
Must Have
Completion of relevant training courses, Recovery Coach in Massachusetts, Reliable internet access, Comfort operating smartphone and computer, Ability to document member engagements, Willingness to speak to personal lived experience, Ability to work independently, Demonstrated ability to create wellness plans, Ability to adapt and prioritize tasks, Willingness to work evening and weekend hours
Nice to Have
Experience delivering peer support digitally, Fluency in Spanish
What You'll Do.
Stimulate meaningful conversations
Initiate chat starters
Share personal lived experience
Identify and engage referring agencies
Add to database of member resources
Oversee group chats and forum discussions
Monitor inappropriate language
Monitor abusive content
Review flagged content
Take action on flagged content
Remove COC-violating content
Engage in follow-up with members
Involve peer support team
Welcome and engage new members
Pause members from groups
Remove members from groups
Address serious issues with administrators
Monitor crisis situations
Ensure Peer Support Specialist follows up
Document work in record systems
How You'll Work.
Team & Collaboration
Peer support team; App administrators
Communication Scope
Initiate conversations; Share lived experience
Applying for this Certified Recovery Coach: App Moderator role?
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