Hy-Vee
CertifiedPharmacyTechnician
“Certified Pharmacy Technician at Hy-Vee. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer service, preparation and distribution of prescription medications. Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications”
What You'll Achieve.
ensure customer satisfaction; a pleasant work environment
Industry & Context.
ability to do logical or scientific thinking to solve several abstract and concrete variables
Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, This position frequently involves a fast work pace in a retail store setting, Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc. ) every day, There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs, Maintains the confidentiality of the customer’s private medical information according to the HIPPA act, The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs, exposure to hazardous drugs may cause acute and chronic effects, Failure to follow pharmacy policies and procedures may put me at greater risk of exposure to hazardous drugs, Employment is contingent upon the successful completion of a pre employment drug screen
What They're Looking For.
Must Have
Licensed, through a national certification program, as a pharmacy technician, Certified as a licensed technician through a certified national program and maintains continuing education requirements to keep license active, Adheres to all statutes and regulations pertaining to a pharmacy technician, Adheres to company policies and individual store guidelines, Reports to work when scheduled and on time
Nice to Have
Previous experience as a pharmacy technician or pharmacy clerk is preferred, If applicable, vaccination certification as required by law
What You'll Do.
efficient and friendly customer service
Assist pharmacists in the preparation and distribution of prescription medications
Answers the telephone promptly and provides friendly
helpful service to customers who call
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Handles inquiries that do not require a pharmacist’s expertise and judgment
Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
Takes orders from or calls doctor’s offices for refill prescriptions
Gathers patient information required to prepare prescriptions
Assists in maintaining correct patient information
Assists pharmacists in preparing prescription drug products for dispensing
Prepares and affixes labels to prescription containers
Prepares prescriptions to be mailed
Prepares and submits insurance claims
Files prescriptions after they have been dispensed
Reports any medication errors to appropriate personnel
and stocks pharmacy supplies
Logs invoices as necessary
Performs cash transactions
Maintains cleanliness of pharmacy and dispensing area
Assists with third party insurance billing and trouble shooting
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to all statutes and regulations pertaining to a pharmacy technician
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Administer Vaccines as allowed by law
Assists in other areas of the store as needed
Performs other job related duties and special projects as required
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment; Has daily contact with customers, general public, and suppliers/vendors; Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies
Communication Scope
friendly customer service; Answers the telephone promptly and provides friendly, helpful service to customers who call; Makes an effort to learn customers’ names and to address them by name whenever possible; Has daily contact with customers, general public, and suppliers/vendors; Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies
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