Hy-Vee
CertifiedPharmacyTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Certified Pharmacy Technician at Hy-Vee. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Provides prompt, efficient and friendly customer service.. Assist pharmacists in the preparation and distribution of prescription medications.”
What You'll Achieve.
Provides prompt, efficient and friendly customer service.; ensure customer satisfaction and a pleasant work environment.
Industry & Context.
Must have the ability to do logical or scientific thinking to solve several abstract and concrete variables.
Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., This position frequently involves a fast work pace in a retail store setting., Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc. ) every day., There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs., I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs. Accordingly, acknowledge that exposure to hazardous drugs may cause acute and chronic effects. Failure to follow pharmacy policies and procedures may put me at greater risk of exposure to hazardous drugs.
What They're Looking For.
Must Have
Licensed, through a national certification program, as a pharmacy technician., High school diploma or equivalent., Certified as a licensed technician through a certified national program and maintains continuing education requirements to keep license active., Adheres to all statutes and regulations pertaining to a pharmacy technician., Maintains strict adherence to department and company guidelines related to personal hygiene and dress., Adheres to company policies and individual store guidelines., Reports to work when scheduled and on time., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., Maintains the confidentiality of the customer’s private medical information according to the HIPPA act.
Nice to Have
Previous experience as a pharmacy technician or pharmacy clerk is preferred., If applicable, vaccination certification as required by law.
What You'll Do.
efficient and friendly customer service.
Assist pharmacists in the preparation and distribution of prescription medications.
efficient and friendly customer service by exhibiting caring
concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner
whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: escorting them to the products they’re looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly
helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Handles inquiries that do not require a pharmacist’s expertise and judgment.
Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
Takes orders from or calls doctor’s offices for refill prescriptions.
Gathers patient information required to prepare prescriptions.
Assists in maintaining correct patient information.
Assists pharmacists in preparing prescription drug products for dispensing.
Prepares and affixes labels to prescription containers.
Prepares prescriptions to be mailed.
Prepares and submits insurance claims.
Files prescriptions after they have been dispensed.
Reports any medication errors to appropriate personnel.
and stocks pharmacy supplies.
Logs invoices as necessary.
Performs cash transactions.
Maintains cleanliness of pharmacy and dispensing area.
Assists with third party insurance billing and trouble shooting.
Administer Vaccines as allowed by law
Assists in other areas of the store as needed.
Performs other job related duties and special projects as required.
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Communication Scope
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Pharmacy Technician - Certified **Department:** Pharmacy **FLSA** : Non-Exempt ** _General Function_** : Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications. Licensed, through a national certification program, as a pharmacy technician. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager, Staff Pharmacists Positions that Report to you: None ** _Primary Duties and Responsibilities:_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Handles i
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