LifeStance Health
Healthcare
CertifiedMedicalAssistant
“Certified Medical Assistant at LifeStance Health. Skills: Patient support, Clinician support, Operational excellence. Serve as point of contact. Coordinate medical care”
Industry & Context.
Assess problem situations; Gather and process information; Generate workable solutions; Make recommendations; Resolve the problem; Conflict Resolution
Lift up to 25 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus
What They're Looking For.
Must Have
High School or equivalent, Current BLS Certification, 1+ years of experience in healthcare operations, customer service, or similar role or setting
Nice to Have
associates/bachelor’s degree preferred
What You'll Do.
Serve as point of contact
Coordinate medical care
Provide support to patients
Provide support to clinicians
Ensure quality customer service
Create positive work culture
Support staff engagement activities
Respond to patient needs
Manage difficult situations
Communicate with peers
Communicate with clinicians
Communicate with patients
Oversee daily operations
Manage clinical therapies
Greet and room patients
Obtain weight and vitals
Review medical information
Review current medications
Administer medications
Review patient screeners
Alert physician if abnormal
Provide patient instructions
Provide patient education
Ensure consents are signed
Ensure medication dosages
Confirm accurate dose
Obtain correct patient identification
Monitor patients throughout stay
Maintain clinical logs
Ensure clinic prep is complete
Collaborate with clinician
Establish professional relationships
Submit charting and documentation
Maintain orderly supply storage
Monitor expiration dates
Monitor supply levels
Report inventory requirements
Maintain DEA regulations
Maintain safe environment
Comply with procedures
Assist clinicians with patient care
Assist with prior authorizations
Assist with lab orders
Assist with letters for patients
Assist with records requests
Assist with patient forms
Facilitate communication between patient and pharmacy
Arrange medication deliveries
Ensure accuracy of pharmacy information
Coordinate internal referrals
Coordinate external referrals
Provide general clinician support
Assist clinicians with administrative duties
Coordinate with clinicians
Address additional patient questions
How You'll Work.
Team & Collaboration
Work cooperatively and effectively with others; Collaborate with psychiatric clinician
Communication Scope
Written communication; Verbal communication
Applying for this Certified Medical Assistant role?
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