Sunrun
Energy
CertifiedFieldPerformanceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Certified Field Performance Technician at Sunrun. Skills: Advanced troubleshooting, Complex service diagnosis, Electrical certification. Perform advanced troubleshooting. Perform complex service diagnosis”
What You'll Achieve.
Exceed defined goals for KPIs; Meet deadlines; Meet key metrics
Industry & Context.
Troubleshooting skills; Problem solve effectively; Escalate problems
Lift up to 50 pounds frequently, Lift up to 100 pounds with assistance, Work on rooftops, Climb ladders, Work in outdoor weather, Utilize fine motor skills, Work within safe range of equipment, Work on roofs of height, Work in sun, Work in low light, Walk on rafters, Walk on roof tiles, Walk on roof shingles, Distinguish colors, Work in confined spaces, Hear verbal commands, Work with chemicals
What They're Looking For.
Must Have
3+ years field construction experience, 1+ year solar industry service technician experience, High School diploma, Valid state or local Electrical Journeyman license, Journeyman License/Electrician Certification or equivalent
Nice to Have
PV design experience, PV electrical experience
What You'll Do.
Perform advanced troubleshooting
Perform complex service diagnosis
Train and develop team members
Organize warranty schedule
Lead warranty schedule
Maintain warranty schedule
Organize service schedule
Lead service schedule
Maintain service schedule
Allocate labor resources
Develop Field Service Technicians
Develop Field Communications Technicians
Lead regular meetings
Align field service team
Train field service team
Support on-boarding new members
Support training new members
Exceed performance goals
Assist with inspections
Assist with site audits
How You'll Work.
Team & Collaboration
Work with Electrical Foreman; Work with Construction Supervisor; Work with Branch Manager; Assist teammates
Communication Scope
Verbal communication; Written communication
Process & Methodology
Time management
Full Job Description
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. **About Sunrun** Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people’s safety and growth first. That’s why we created the Power+ program: to invest in your skills. We train you to work across different teams—from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward. **Overview** The Field Performance Technician 3 perform advanced troubleshooting and complex service diagnosis. This position is also responsible for training and developing other Field Performance team members. The Field Performance Technician 3 must hold an electrical certification per state requirements. ****E****SSENTIAL DUTIES AND RESPONSIBILITIES**** * Organize, lead, and maintain the warranty and service schedule. * Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed * Assist with training and development for Field Service Te
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