Sunrun

Home solar and battery

CertifiedFieldPerformanceTechnician

$0–0k Honolulu, Hawaii, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Certified Field Performance Technician at Sunrun. Skills: Electrical Certification, Solar Installation, Troubleshooting. Organize warranty schedule. Maintain service schedule”

What You'll Achieve.

Regularly exceed defined goals for field performance key performance indicators; Turnaround time; Experience rating; Average dispatches completed

Industry & Context.

Home solar and battery
Problems you'll solve

Advanced troubleshooting; Complex service diagnosis; Logical decision making; Troubleshooting skills; Problem solve; Good judgment; Escalate problems; Follow up

Eligibility Requirements

Ability to transport materials and equipment (up to 50 pounds frequently and up to 100 pounds with assistance), Ability to work on rooftops with various angles and surfaces, Ability to climb ladders, Ability to work in outdoor weather conditions, Ability to frequently utilize hand functions requiring fine motor skills, Ability to work within the safe range of equipment, Ability to work and maintain balance on roofs and other areas of height, Ability to work in the sun and possibly low light conditions, Ability to walk on rafters, roof tiles, and roof shingles without damage, Ability to distinguish colors, Ability to work in confined spaces, Ability to hear verbal commands and warnings, Ability to work with chemicals using appropriate protections

What They're Looking For.

Must Have

3+ years of previous field construction experience, 1 year of experience as a service technician in the solar industry, Valid state or local Electrical Journeyman license, Journeyman License/Electrician Certification or equivalent per local and state requirements, wireman license

Nice to Have

PV design experience, PV electrical experience

What You'll Do.

Organize warranty schedule

Maintain service schedule

Allocate labor resources

Train field service technicians

Train field communications technicians

Train local field team

Support onboarding new members

Support training new members

Exceed performance goals

Assist with inspections

Assist with site audits

How You'll Work.

Team & Collaboration

Work with Electrical Foreman; Work with Construction Supervisor; Work with Branch Manager; Assist with training and development; Support on-boarding and training; Assist teammates; Build relationships

Communication Scope

Excellent verbal communication skills; Excellent written communication skills; Tactful communication

Full Job Description

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. **About Sunrun** Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people’s safety and growth first. That’s why we created the Power+ program: to invest in your skills. We train you to work across different teams—from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward. **Overview** The Field Performance Technician 3 perform advanced troubleshooting and complex service diagnosis. This position is also responsible for training and developing other Field Performance team members. The Field Performance Technician 3 must hold an electrical certification per state requirements. ****E****SSENTIAL DUTIES AND RESPONSIBILITIES**** * Organize, lead, and maintain the warranty and service schedule. * Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed * Assist with training and development for Field Service Te

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