HighLevel
Technology
CertificationSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Certification Specialist at HighLevel. Skills: Customer Success, Platform expertise, Exam administration. Conduct live proctored exams. Enforce exam procedures”
Industry & Context.
Solve problems; Manage conflict
What They're Looking For.
Must Have
1 year experience working in HighLevel, 2+ years Customer Relations experience, 2+ years Customer Service experience
Nice to Have
Applicable degree is a plus
What You'll Do.
Conduct live proctored exams
Enforce exam procedures
Monitor candidates during exams
Provide technical support
Maintain exam records
Collaborate to improve exam processes
Assist in exam content development
Stay informed about industry trends
Stay current with internal updates
Identify content update needs
Collect user feedback
Collect improvement proposals
How You'll Work.
Team & Collaboration
Remote team environment
Communication Scope
Explain complex concepts
Full Job Description
## Description Reports To: Director of Certifications Location: India (Remote) About Us HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our People With over 2000 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts Who you are: As a HighLevel Certification Specialist, you thrive on utilizing HighLevel on a daily basis to CAPTURE new leads, NURTURE both new and existing clients, and CLOSE sales effectively. Your comfort with the platform extends to basic integrations and calendar functions, enabling seamless management of client interactions. Previous roles as appointment setters or virtual assis
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