HighLevel

Technology

CertificationSpecialist

₹8–12L ~AI est. India Employee India Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Certification Specialist at HighLevel. Skills: Customer Success, Platform expertise, Exam administration. Conduct live proctored exams. Enforce exam procedures”

Industry & Context.

Technology
Problems you'll solve

Solve problems; Manage conflict

What They're Looking For.

Must Have

1 year experience working in HighLevel, 2+ years Customer Relations experience, 2+ years Customer Service experience

Nice to Have

Applicable degree is a plus

What You'll Do.

Conduct live proctored exams

Enforce exam procedures

Monitor candidates during exams

Provide technical support

Maintain exam records

Collaborate to improve exam processes

Assist in exam content development

Stay informed about industry trends

Stay current with internal updates

Identify content update needs

Collect user feedback

Collect improvement proposals

How You'll Work.

Team & Collaboration

Remote team environment

Communication Scope

Explain complex concepts

Full Job Description

## Description Reports To: Director of Certifications Location: India (Remote) About Us HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our People With over 2000 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts Who you are:  As a HighLevel Certification Specialist, you thrive on utilizing HighLevel on a daily basis to CAPTURE new leads, NURTURE both new and existing clients, and CLOSE sales effectively. Your comfort with the platform extends to basic integrations and calendar functions, enabling seamless management of client interactions. Previous roles as appointment setters or virtual assis

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