Company
Financial Services
CEO,DigitalInsurer&TakafulOperator(DITO)
Neural analysis suggests this role is
optimal for Executive candidates.
“CEO, Digital Insurer & Takaful Operator (DITO). Skills: Regulatory engagement, Business scaling. Lead licence application process. Lead regulatory engagement”
What You'll Achieve.
DITO application submitted; Credible Board-approved business plan; Professional engagement established with BNM; Professional engagement established with key stakeholders; Founding leadership team successfully built; Operational readiness roadmap completed; Core digital takaful product prepared; Operating framework prepared for launch; Company culture established
Industry & Context.
Solves problems proactively; Thinks from first principles; Balances humility with decisiveness; Able to make decisions in fast-moving and ambiguous environments
What They're Looking For.
Must Have
CEO, COO, GM or senior leader experience, Experience in insurance, takaful, fintech, insurtech or regulated financial services, Understanding of regulatory environments, Experience engaging with regulators, Board members, auditors, actuaries and senior stakeholders, Hands-on operator capable of building and scaling businesses, Commercial judgement, Financial discipline, Product thinking, Calm under pressure, High ownership, Adaptability, Execution capability, Able to make decisions in fast-moving and ambiguous environments
Nice to Have
Regulatory credibility, Operational discipline, Commercial judgement, Hands-on execution capability
What You'll Do.
Lead licence application process
Lead regulatory engagement
Own governance framework
Own operational readiness roadmap
Ensure organisation meets BNM expectations
Work with legal counsel
Work with external auditors
Recruit founding leadership team
Lead founding leadership team
Establish operating model
Establish reporting structure
Establish execution cadence
Establish decision-making framework
Build high-performance culture
Build takaful products
Balance underwriting discipline
Balance claims management
Balance customer trust
Balance long-term sustainability
Partner with technology leadership
Build digital infrastructure
Ensure cybersecurity governance
Ensure data protection governance
Ensure disaster recovery governance
Ensure operational resilience governance
Drive automation adoption
Own capital efficiency
Own pricing discipline
Develop retakaful partnerships
Develop reinsurance partnerships
Develop distribution strategies
Drive customer acquisition
How You'll Work.
Team & Collaboration
Work closely with regulators; Work closely with Board members; Work closely with key stakeholders; Work closely with the Board; Work closely with legal counsel; Work closely with compliance; Work closely with risk; Work closely with actuaries; Work closely with external auditors; Partner closely with technology leadership
Communication Scope
Regulatory engagement; Board engagement; Stakeholder engagement
Process & Methodology
Operational readiness roadmap, Execution cadence, Decision-making framework
Full Job Description
CEO, Digital Insurer & Takaful Operator (DITO) – Malaysia Role Mission Lead the build and launch of Malaysia’s next-generation digital takaful operator — from licence application and regulatory engagement to operational readiness, launch and scalable growth. This is a zero-to-one leadership role requiring a rare combination of regulatory credibility, operational discipline, commercial judgement and hands-on execution capability. The CEO will work closely with regulators, Board members and key stakeholders to build a digital takaful business that is trusted, compliant, customer-centric and commercially sustainable. Key Responsibilities 1. Licensing & Regulatory Leadership - Lead the DITO licence application process and regulatory engagement with Bank Negara Malaysia (BNM). - Own the 7-year business plan, governance framework, capital plan and operational readiness roadmap. - Ensure the organisation is built to meet BNM expectations across governance, risk, compliance, cybersecurity, technology, operations, conduct and customer protection. - Work closely with the Board, legal counsel, compliance, risk, actuaries, Shariah advisors and external auditors. 2. Build the Company From Scratch - Recruit and lead the founding leadership team across finance, compliance, risk, actuarial, technology, underwriting, claims, product, operations and customer service. - Establish the operating model, controls, reporting structure, execution cadence and decision-making framework. - Build a high-performance culture centred around ownership, accountability, speed, clarity and integrity. 3. Product, Underwriting & Customer Proposition - Build simple, fair and digitally native takaful products that are Shariah-compliant and commercially viable. - Own the end-to-end customer journey across onboarding, servicing, claims and renewals. - Balance growth, underwriting discipline, claims management, customer trust and long-term sustainability. 4. Technology & Digital Execution - Partner closely w
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