Freeman Health System
Healthcare
CentralizedSchedulingRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Centralized Scheduling Representative at Freeman Health System. Skills: Scheduling, Patient information, Clinic operations. Coordinate appointments. Verify patient information”
What You'll Achieve.
Ensure continuous scheduling coverage
Industry & Context.
Prioritize tasks
What They're Looking For.
Must Have
High school diploma or GED, 1+ year of scheduling experience, 1+ year of administrative support experience, 1+ year of clerical experience, Proficiency with Microsoft Office, Ability to learn new systems quickly, Ability to work independently, Ability to prioritize tasks, Ability to meet deadlines, Customer service skills, Professional communication skills
Nice to Have
Hospital Procedural or Surgical Services scheduling experience, Physician Office Scheduling experience, Workforce scheduling systems experience, Timekeeping systems experience, Intermediate Excel skills, Knowledge of staffing matrices
What You'll Do.
Coordinate appointments
Verify patient information
Update patient information
Ensure accurate scheduling
Provide timely service
Provide courteous service
Protect patient privacy
Support clinic operations
Support hospital operations
How You'll Work.
Team & Collaboration
Coordinating with care teams; Coordinating with providers; Coordinating with internal departments
Communication Scope
Phone communication; Email communication; In-person communication
Full Job Description
**Our Mission** To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. **Schedule: Full-Time Days (40 hrs/week)** **What You 'll Do ** Scheduling Personnel support Freeman Health System patients and care teams by coordinating appointments, verifying and updating patient information, and ensuring accurate scheduling in accordance with departmental guidelines. This role serves as a key point of contact for patients, providers, and internal departments, providing timely, courteous service while protecting patient privacy and supporting efficient clinic/hospital operations. **Requirements:** * High school diploma or GED required. * Ability to perform all responsibilities of the scheduler as needed to ensure continuous scheduling coverage. * 1+ year of scheduling, administrative support, or clerical experience (healthcare or service operations preferred). * Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly. * Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. * Strong customer service skills and professional communication (phone, email, and in-person). **Preferred Requirements:** * Experience in a hospital Procedural or Surgical Services, or Physician Office Scheduling. * Experience using workforce scheduling and/or timekeeping systems (e.g., Workday or similar). * Intermediate Excel skills (sorting/filtering, simple formulas, and reporting). * Knowledge of staffing matrices. **Freeman Perks and Programs** * For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! * Health, vision, dental insurance * Retirement with employer match * Wellness program with discounts to Health Insurance or Cash Bonus with Participation * Milestone payments with longevity of employment * Paid time off (PTO) or Flex time off (FTO) *
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