MultiCare
Healthcare
CentralizedPatientAccessRepresentativeII-Specialty
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Centralized Patient Access Representative II - Specialty at MultiCare. Skills: Patient access, Customer service, Scheduling. Perform all CPAR-I functions. Handle higher volume of clinics”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma or GED, Two (2) years customer service experience, Proficient computer skills, Two (2) years office, clerical, or call center experience
Nice to Have
6 months meeting call center metrics as CPAR-I, Medical terminology knowledge, Referrals/orders knowledge, Medical insurance knowledge, Electronic Medical Record EPIC experience, Familiarity with data entry, Complex scheduling familiarity
What You'll Do.
Perform all CPAR-I functions
Handle higher volume of clinics
Handle specialty scheduling
Handle ambulatory procedure scheduling
Schedule new appointments
Schedule follow-up appointments
Navigate incoming referrals
Obtain insurance prior-authorization
Initiate patient outreach
Perform interpreter scheduling
Function as a Lead Advocate
How You'll Work.
Team & Collaboration
Clinic partners
Full Job Description
**Join a team that shares your calling** At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. _**About MultiCare’s Access Center**_ The Centralized Access Team provides excellent patient care and the development of employees’ healthcare skills, including those without previous healthcare experience. Our leadership and training team is focused on your success in all that you do during your career here at MultiCare. We encourage all individuals to apply who has the desire to grow and help serve our patients and community. The Centralized Patient Access Representative II handles inbound calls and works referrals for our** _specialty clinics to include_** **MultiCare Orthopedics, Sports Medicine, Podiatry, Physiatry, and Neurology clinics // MultiCare Dermatology, Nephrology, Endocrinology and Diabetes Education, Pulmonary, OB/GYN and Sleep Medicine clinics.** The ideal candidate possesses exceptional customer service skills and demonstrates efficiency in their work with an emphasis on attention to detail. Reliable attendance and adaptability are key to the success of our team and supporting our patients and clinic partners **FTE:** 1.0, **Shift:** Days, **Schedule:** Monday - Friday **Tentative Start date 7/27/2026** **Position Summary** The Centralized Patient Access Representative II (CPAR-II) is responsible for assisting new and existing patients with scheduling appointments, facilitating communication with patient care team, and providing information and updates on a wide variety of topics related to their care. Creating an outstanding patient experience is a priority and achieved through your professionalism, empathy, and enthusiasm during patient intera
Applying for this Centralized Patient Access Representative II - Specialty role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about MultiCare?
Real rants from real employees. Read before you apply.