Alaska Communications

CentralOfficeNetworkTechnicianForeman

$95–135k ~AI est. Juneau, Alaska, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Central Office Network Technician Foreman at Alaska Communications. Skills: Supervision, Workload management, Staff development. Supervise represented employees. Direct represented employees”

What You'll Achieve.

Achieve/exceed goals; Meet or exceed customer expectations

Industry & Context.

Problems you'll solve

Identify workplace problems; Take corrective action; Investigate accidents; Investigate incidents; Determine cause(s); Reduce future risk

Eligibility Requirements

Pass a Drug and Alcohol Background check

What They're Looking For.

Must Have

High school diploma or GED, 2 years supervisory capacity, 1 year customer service or telecommunications industry, Meet minimum qualifications of positions reporting, Meet minimum qualifications of main classification, Valid Alaska Driver's License, Ability to obtain First Aid and CPR certification, Passing a keyboarding test at 30 WPM, Proficient with Microsoft Word, Excel, and Outlook, Understand and use a variety of software applications, Pass a pre-employment suitability assessment, Pass a drug test

Nice to Have

Meeting Minimum Qualifications of a journeyman level position

What You'll Do.

Supervise represented employees

Direct represented employees

Assign work to employees

Provide mentorship to employees

Provide assistance to employees

Provide instruction to employees

Provide feedback to employees

Provide leadership to employees

Provide guidance to employees

Maintain constructive relationships

Assist with tasks of classifications assigned

Assess department objectives

Assess Company objectives

Ensure timely task completion

Ensure efficient task completion

Assess business requirements

Participate in initiatives

Develop consistent practices

Document consistent practices

Implement consistent practices

Support Company goals

Support Company objectives

Provide leadership to staff

Achieve performance targets

Exceed performance targets

Provide training to staff

Meet customer expectations

Exceed customer expectations

Provide appropriate training

Provide corrective action

Monitor staff performance targets

Bring out best attributes of each employee

Enhance best attributes of each employee

Maintain a positive work environment

Teach positive employee behaviors

Reinforce positive employee behaviors

Address unacceptable behaviors

Correct unacceptable behaviors

Identify workplace problems

Take corrective action

Immediately report accidents

Immediately report incidents

Investigate accidents

Investigate incidents

Determine accident causes

Determine incident causes

Take actions to reduce future risk

Make recommendations to reduce future risk

Cooperate with Safety personnel

Minimize accident-related losses

Identify unsafe working conditions

Correct unsafe working conditions

Conduct regular safety meetings

Ensure staff receives training

Address safety concerns

Conduct employee investigation

Assist in employee investigation

Recommend disciplinary action

Prepare disciplinary action

Ensure employees comply with Company policies

Ensure employees comply with Company procedures

Take appropriate action for non-compliance

Assure expenditures remain within budgetary limitations

Complete regular audits of cash funds

Complete regular audits of inventory on hand

Report variances to proper authority

Adequately cover all needed shifts

Assign shifts on a quarterly basis

Schedule yearly vacation bids

Post yearly vacation bids

Evaluate incidental vacation requests

Determine outcome of incidental vacation requests

Determine staffing levels per assigned location

Determine staffing needs per assigned location

Evaluate for any Overtime

Offer Overtime to appropriate work groups

Maintain Overtime list

Re-assign staff to accommodate call outs

Re-assign staff to accommodate unscheduled absences

Recruit qualified candidates

Assist to recruit qualified candidates

Perform other duties as assigned

How You'll Work.

Team & Collaboration

Constructive relationships with customers; Constructive relationships with employees; Constructive relationships with peers; Constructive relationships with management

Communication Scope

Verbal communication; Written communication

Process & Methodology

Scheduling, Coordination

Full Job Description

At Alaska Communications, we’re committed to putting our **team first** , always being **customer focused** , having a **can-do attitude** , **owning our results** and always **acting with integrity**. This is what we hire for and what our team members exhibit each day. Want to make an impact with us? _**We are unable to support remote international applicants or routinely sponsor work visas.**_ The compensation range for this job is: $ - $ # **POSITION SUMMARY** The primary duties of a Lead or Foreman are to supervise, direct and assign work, provide mentorship, assistance, instruction, feedback, leadership, and guidance to represented employees in all job classifications, while maintaining constructive relationships with customers, employees, peers, and management, leading by example. These duties are performed in a variety of areas such as an office, call center, retail, workshop, warehouse, outdoor storage yard, garage, outside equipment yard, and offsite locations. # **ESSENTIAL FUNCTIONS** ## **Reasonable Accommodations Statement** Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions listed below. **Lead or Foreman for all Classifications** * May assist with tasks of classifications assigned. * Assess department and Company objectives to prioritize and schedule workloads when necessary, assign staff and coordinate projects to ensure timely, efficient completion of tasks. * Assess business requirements and participate in initiatives to develop, document and implement consistent practices, policies, and procedures to support the goals and objectives of the Company. * Provide leadership to staff to achieve/exceed goals and performance targets, provide training to staff to consistently meet or exceed customer expectations in each customer touch point. Provide appropriate training, coaching, or corrective action if target goals are not achieved. * Monitor and evaluate _staff_ goals and performanc

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