ASSPL

Fulfillment Operations Management, Fulfillment Center, fulfillment ops

CentralFlowLeadOB3P,INFCCentralFlowTeam

₹12–18L ~AI est. Thane, Maharashtra, India FULL TIME
The Brief

“Central Flow Lead - OB- 3P, INFC Central Flow Team at ASSPL. Manage the workflow of order across multiple processes. Manage customer experience”

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, fulfillment ops
Eligibility Requirements

Mandatory night shift schedule, Odd or long hours if necessary

What They're Looking For.

Must Have

1+ years of Microsoft Office products and applications experience, Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Nice to Have

1+ years of manufacturing or customer-facing environment experience

What You'll Do.

Manage the workflow of order across multiple processes

Manage customer experience

minimizing fulfillment cost

Communicate workflow status with Operations Managers and Area

Escalate Customer Experience risk

Advise FC operations and senior operations team

Facilitate communication between multiple areas of the operation

Provide operational insights to the Amazon Fulfillment Technology

Work with Amazon Fulfillment Technology team to develop

Manage flow settings for multiple process paths

Understand the boundary of responsibilities between Operations and

Execute outbound flow operations

Communicate Customer Experience risks and performance opportunities to

Execute and develop shift plans

Adjust shift plans as variables change

Free ATS check

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