Steadfast Health
Healthcare
CenterDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Center Director at Steadfast Health. Skills: Clinic operations management, Patient-centered care, Team development, Financial sustainability. Oversee day-to-day operations of the clinic. Ensure high-quality care delivery”
What You'll Achieve.
Ensure clinic meets its operational goals; Drive employee satisfaction; Drive high-quality patient care delivery; Drive financial sustainability and growth; Drive operational excellence across the organization
Industry & Context.
Ability to participate in virtual meetings, Ability to navigate clinic spaces, Exposure to high-stress situations, Ability to remain on your feet, Ability to occasionally lift and carry up to 20 pounds, Ability to respond to emergency situations
What They're Looking For.
Must Have
Proven leadership experience in outpatient clinic operations management, Experience in substance use disorder treatment setting, Track record of setting, monitoring, and achieving operational goals, Focus on performance metrics and outcomes, Proficiency in using data dashboards, Proficiency in EHR reporting tools, Proficiency in Excel to track KPIs
What You'll Do.
Oversee day-to-day operations of the clinic
Ensure high-quality care delivery
Drive financial sustainability and growth
Own key metrics such as retention
Ensure clinic meets operational goals
Cultivate a supportive team environment
Cultivate a collaborative team environment
Cultivate a high-performing team environment
Ensure hiring processes
Ensure onboarding processes
Ensure talent development processes
Drive employee satisfaction
Drive high-quality patient care delivery
Foster an environment where staff feel heard
Foster an environment where staff feel supported
Conduct team meetings
Ensure accountability
Champion a patient-first approach
Provide clinicians resources
Provide clinicians training
Deliver exceptional evidence-based care
Ensure patient care is holistic
Ensure patient care is compassionate
Ensure patient care in line with best practices
Foster partnership with clinical leadership
Enable evidence-based care
Enhance evidence-based care
Partner with Business Development team
Strengthen relationships with community organizations
Strengthen relationships with local health providers
Strengthen relationships with advocacy groups
Build a community network around the clinic
Serve as operational liaison to hospital partners
Ensure seamless patient experience
Ensure high-touch patient experience
Collaborate with other Facility Administrators
Collaborate with leaders
Drive operational excellence across the organization
Manage and oversee the physical environment of the
Ensure clinic is maintained in accordance with health
How You'll Work.
Team & Collaboration
Partner cross-functionally with Clinical Operations; Partner cross-functionally with Business Operations; Partner cross-functionally with People; Partner cross-functionally with Compliance; Partner with clinical leadership; Partner with Business Development team; Collaborate with community organizations; Collaborate with local health providers; Collaborate with advocacy groups; Collaborate with hospital partners; Collaborate with other Facility Administrators; Collaborate with leaders
Full Job Description
At Steadfast Health we’re a on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey. We’re a passionate team striving to raise the standard of compassionate care for our patients, and we know that to do that, we must care for our people first. We’d love to meet you and tell you about what we’re building! Why This Role Exists The Facility Administrator exists to own the daily operations of a Canton outpatient SUD clinic - and is made for someone who wants to build, stabilize, and lead—and who understands that operational excellence is inseparable from patient-centered, harm-reduction care. As the Facility Administrator, you will be responsible for overseeing the daily operations and performance of a Cleveland outpatient clinic, specializing in substance use disorder (SUD) treatment. Your role is crucial in ensuring the delivery of compassionate, patient-centered care, while maintaining compliance with federal, state, and local regulations. You’ll work most closely with facility staff, including CSS, APPs, CPRSs, and Behavioral Health Therapists, while partnering cross-functionally with Clinical Operations, Business Operations, People, and Compliance - providing unwavering support to clinic staff. Your leadership will empower the team to navigate challenges and deliver high-quality patient care while fostering a positive and inclusive clinic environment. Base salary range: $90,000 - $110,000 Responsibilities Operations & P&L Management: Oversee day-to-day operations of the clinic, ensuring high-quality care delivery, strong team morale, efficiency, and compliance. Own the clinic’s P&L, managing budgets, revenue, and expenses to drive financial sustainability and growth. Own key metrics such as retention, no-show rates, access times, and productivity t
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