Steadfast Health

Healthcare

CenterDirector

$90–110k Canton, Ohio, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Center Director at Steadfast Health. Skills: Clinic operations management, Patient-centered care, Team development, Financial sustainability. Oversee day-to-day operations of the clinic. Ensure high-quality care delivery”

What You'll Achieve.

Ensure clinic meets its operational goals; Drive employee satisfaction; Drive high-quality patient care delivery; Drive financial sustainability and growth; Drive operational excellence across the organization

Industry & Context.

Healthcare
Eligibility Requirements

Ability to participate in virtual meetings, Ability to navigate clinic spaces, Exposure to high-stress situations, Ability to remain on your feet, Ability to occasionally lift and carry up to 20 pounds, Ability to respond to emergency situations

What They're Looking For.

Must Have

Proven leadership experience in outpatient clinic operations management, Experience in substance use disorder treatment setting, Track record of setting, monitoring, and achieving operational goals, Focus on performance metrics and outcomes, Proficiency in using data dashboards, Proficiency in EHR reporting tools, Proficiency in Excel to track KPIs

What You'll Do.

Oversee day-to-day operations of the clinic

Ensure high-quality care delivery

Drive financial sustainability and growth

Own key metrics such as retention

Ensure clinic meets operational goals

Cultivate a supportive team environment

Cultivate a collaborative team environment

Cultivate a high-performing team environment

Ensure hiring processes

Ensure onboarding processes

Ensure talent development processes

Drive employee satisfaction

Drive high-quality patient care delivery

Foster an environment where staff feel heard

Foster an environment where staff feel supported

Conduct team meetings

Ensure accountability

Champion a patient-first approach

Provide clinicians resources

Provide clinicians training

Deliver exceptional evidence-based care

Ensure patient care is holistic

Ensure patient care is compassionate

Ensure patient care in line with best practices

Foster partnership with clinical leadership

Enable evidence-based care

Enhance evidence-based care

Partner with Business Development team

Strengthen relationships with community organizations

Strengthen relationships with local health providers

Strengthen relationships with advocacy groups

Build a community network around the clinic

Serve as operational liaison to hospital partners

Ensure seamless patient experience

Ensure high-touch patient experience

Collaborate with other Facility Administrators

Collaborate with leaders

Drive operational excellence across the organization

Manage and oversee the physical environment of the

Ensure clinic is maintained in accordance with health

How You'll Work.

Team & Collaboration

Partner cross-functionally with Clinical Operations; Partner cross-functionally with Business Operations; Partner cross-functionally with People; Partner cross-functionally with Compliance; Partner with clinical leadership; Partner with Business Development team; Collaborate with community organizations; Collaborate with local health providers; Collaborate with advocacy groups; Collaborate with hospital partners; Collaborate with other Facility Administrators; Collaborate with leaders

Full Job Description

At Steadfast Health we’re a on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey. We’re a passionate team striving to raise the standard of compassionate care for our patients, and we know that to do that, we must care for our people first. We’d love to meet you and tell you about what we’re building! Why This Role Exists The Facility Administrator exists to own the daily operations of a Canton outpatient SUD clinic - and is made for someone who wants to build, stabilize, and lead—and who understands that operational excellence is inseparable from patient-centered, harm-reduction care. As the Facility Administrator, you will be responsible for overseeing the daily operations and performance of a Cleveland outpatient clinic, specializing in substance use disorder (SUD) treatment. Your role is crucial in ensuring the delivery of compassionate, patient-centered care, while maintaining compliance with federal, state, and local regulations. You’ll work most closely with facility staff, including CSS, APPs, CPRSs, and Behavioral Health Therapists, while partnering cross-functionally with Clinical Operations, Business Operations, People, and Compliance - providing unwavering support to clinic staff. Your leadership will empower the team to navigate challenges and deliver high-quality patient care while fostering a positive and inclusive clinic environment. Base salary range: $90,000 - $110,000 Responsibilities Operations & P&L Management: Oversee day-to-day operations of the clinic, ensuring high-quality care delivery, strong team morale, efficiency, and compliance. Own the clinic’s P&L, managing budgets, revenue, and expenses to drive financial sustainability and growth. Own key metrics such as retention, no-show rates, access times, and productivity t

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