Company
Funeral Home
CemeteryManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Cemetery Manager. Skills: Operations management, Financial management, People development. Manage daily operations. Foster ownership in staff”
What You'll Achieve.
Achieve annual financial goals; Achieve production targets; Achieve Profit & Loss goals; Exceed client family expectations; Improve customer satisfaction index; Improve on-line community reviews
Industry & Context.
Work evenings, Work weekends
What They're Looking For.
Must Have
Minimum five (5) years industry experience, Minimum (2) years of experience managing people, Budgeting and expense control experience
Nice to Have
Technical schooling diploma, Mortuary Science preferred
What You'll Do.
Manage daily operations
Foster ownership in staff
Encourage profitable growth
Achieve annual sales revenue targets
Achieve production targets
Achieve Profit & Loss goals
Develop professional staff
Exceed client expectations
Develop annual business plan
Develop annual budget
Develop financial goals
Develop production goals
Develop revenue goals
Monitor financial goals
Achieve financial goals
Manage daily activities
Ensure on-time services
Assure compliance with regulations
Assure compliance with policies
Establish location goals
Establish location priorities
Present Company strategies
Communicate Company strategies
Present Market strategies
Communicate Market strategies
Present Company values
Communicate Company values
Present Market values
Communicate Market values
Present Company goals
Communicate Company goals
Communicate Market goals
Manage supervisor responsibilities
Manage supervisor expectations
Manage supervisor accountabilities
Collaborate for resource sharing
Collaborate for ideas
Collaborate for business enhancements
Collaborate for operational enhancements
Work on product needs
Work on process needs
Work on technology needs
Work on product improvements
Work on process improvements
Work on technology improvements
Ensure building maintenance
Ensure facility maintenance
Ensure grounds maintenance
Ensure buildings are clean
Ensure facilities are clean
Ensure grounds are clean
Ensure buildings are manicured
Ensure facilities are manicured
Ensure grounds are manicured
Ensure buildings are working order
Ensure facilities are working order
Ensure grounds are working order
Budget for equipment repairs
Budget for furniture repairs
Develop trusting team
Develop reliable team
Understand career aspirations
Provide development assignments
Monitor training requirements
Monitor licensing requirements
Ensure staff re-trained
Ensure staff licensed
Conduct performance reviews
Create developmental plans
Collaborate for recruiting
Collaborate for retention
Participate in community organizations
Participate in civic organizations
Participate in other organizations
Develop plans to improve customer satisfaction
Implement plans to improve customer satisfaction
Develop plans to improve online reviews
Implement plans to improve online reviews
How You'll Work.
Team & Collaboration
Local Management; Market Leadership; Corporate Departments; Human Resources
Full Job Description
Our associates celebrate lives. We celebrate our associates. Manage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations. **JOB RESPONSIBILITIES** **Financial Management** * Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals * Accountable for monitoring and achieving annual financial goals * Approve expenditures and invoices including overtime **Operations** * Manage the daily activities ensuring on-time services * Assure the location’s operating practices comply with applicable federal and state regulations and Company policies * Establish location goals and priorities * Effectively present and communicate Company and Market strategies, values, and goals to staff * Manage frontline supervisor’s responsibilities, expectations, and accountabilities * Collaborate with local Management for resource sharing, ideas, and business or operational enhancements * Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements * Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture **People Development** * Develop a strong, trusting, and reliable team * Understand team members’ career aspirations and provide assignments to develop skills and or close gaps * Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration * Responsible for screening candidates, hiring and promo
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