Your Privacy Rights
CDSIntakeSpecialist
“CDS Intake Specialist at Your Privacy Rights. Skills: Data Entry, Customer service, Attention to detail, written and verbal skill. First point of contact for network providers, physicians, and members.. Processing incoming prior-authorization requests via phone, fax and web while ensuring that both internal and external customers receive a level of service that exceeds their expectations.”
Industry & Context.
Making independent decisions
Remain in a stationary position for prolonged periods of time, Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
What They're Looking For.
Must Have
High School Diploma or GED (Required), 0 or more years of Applicable Experience
Nice to Have
1 year of applicable experience (e. g. prior experience in medical, healthcare, and/or contact center setting), High School Diploma or GED
What You'll Do.
First point of contact for network providers
Processing incoming prior-authorization requests via phone
fax and web while ensuring that both internal and external customers receive a level of service that exceeds their expectations.
Utilize two methods of communication (inbound and outbound) calls and written correspondence.
Respond to and resolve questions and problems from network providers
imaging centers/facilities
and referring providers.
Receives inbound calls on follow-up to existing authorization request either in process or processed.
Receive/process authorization request intake via phone
Collect and transfers non-clinical data
Acquire structured clinical data
Review authorization request for completeness of information
Verify physician and rendering facility participation
Initiate an online authorization based on information received
Submit cases for second level review if medical necessity cannot be established
Provide customer service to callers following-up on existing authorization request either in process or processed
Perform functions according to client program design
Perform other duties/functions as director from Supervisor
How You'll Work.
Team & Collaboration
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Communication Scope
written and verbal skill; Ability to communicate effectively with audiences in person and in electronic formats.
Applying for this CDS Intake Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Your Privacy Rights?
Real rants from real employees. Read before you apply.