BAYADA Home Health Care
Home Health Care
CCC,Associate,ElectronicIntake,FullTime(JulyClass)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“CCC, Associate, Electronic Intake, Full Time (July Class) at BAYADA Home Health Care. Skills: Customer Care, Referral Coordination, Patient Intake. Facilitate coordination of referrals. Facilitate communications for Service offices”
What You'll Achieve.
Drive company success; Help more patients get care
Industry & Context.
Flexibility to work five 8-hour days, Flexibility to work four 10-hour days, Include 1 weekend day each week, Training hours Monday through Friday, Training 8 hours per day, First two months training
What They're Looking For.
Must Have
1 year of work experience, Proven success in a healthcare setting, Proven success in a contact center, Proven success having worked/learned remotely, Ability to simultaneously work in multiple systems, Exceptional organizational skills, Exceptional communication skills, Attention to detail, Ability to work with speed and accuracy
Nice to Have
2-3 years’ experience in Healthcare, 2-3 years’ experience in Intake, 2-3 years’ experience in Contact Center
What You'll Do.
Facilitate coordination of referrals
Facilitate communications for Service offices
Receive incoming referrals
Document incoming referrals
Process incoming referrals
Ensure referrals are thorough
Ensure referrals are accurate
Ensure referrals are complete
Follow up with local branches
Ensure timely responses to referral sources
Function as facilitator between Case Managers
Function as facilitator between Client Services Managers
Function as facilitator between Clinical Nurse Managers
Function as facilitator between Field Nurses
Communicate payer information to Insurance Verification team
Provide excellent customer service
How You'll Work.
Team & Collaboration
Work with an amazing team; Build lasting friendships
Communication Scope
Communication skills
Full Job Description
BAYADA Home Health Care is seeking a Referral Intake Coordinator to join our Customer Care Center team. This is a work-from-home opportunity. The remote Intake Associate is a critical role to drive the company’s success in helping more patients get our high-quality care in the comfort of their homes. You are the face of the company, responsible for receiving and processing new referrals sent from various hospitals, physicians, and medical professionals for BAYADA to provide care to those patients. We provide all the appropriate training on best-in-class customer service, equipment, and access to tools and technology to ensure our clients can receive the best possible care quickly. The remote Intake Associate is an excellent opportunity with BAYADA to learn about the company and the industry. Successful candidates in this job often move into different parts of BAYADA, from shared services to running operations at the local branches. You will also get to work with an amazing team of 50+ members and build lasting friendships over time. Each year, BAYADA organizes an Awards Weekend in different unique locations (DC, Hollywood, Philadelphia, Charlotte, etc.) to bring the whole company together to build relationships and recognize everyone’s hard work. Hours: Must have flexibility to work either five (5) eight (8) hour days, or four (4) ten (10) hour days, to include 1 weekend day each week, as assigned BAYADA invests a lot in training you and your success. Training hours are typically Monday through Friday, 8 hours per day, for the first two months from start date, until you are ready to transition to the permanent schedule. Salary & Benefits: BAYADA Believes That Our Employees Are Our Greatest Asset Base Salary: $20.67 / hour depending on qualifications Monthly bonus up to $250 based on key performance indicators (eligible after 6 months in role) BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dent
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