Hy-Vee
CateringCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Catering Coordinator at Hy-Vee. Skills: Customer service, Sales, Order coordination. Set department standards. Coordinate product delivery”
What You'll Achieve.
Enhance shopping experience; Satisfy customer issues; Guarantee freshness; Control shrink of product
Industry & Context.
Solve practical problems; Troubleshoot equipment
Exert up to 50 pounds, Exert up to 20 pounds, Exert up to 10 pounds, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Noise exposure, Equipment movement hazards, Temperature extremes, Dirt exposure, Cleaning chemicals/solvents, Fast paced environment, Significant pressure, Pre employment drug screen
What They're Looking For.
Must Have
High school or equivalent, 1+ years of experience
What You'll Do.
Set department standards
Coordinate product delivery
Ensure positive company image
Provide customer service
Handle customer issues
Determine department goals
Determine customer needs
Write detailed orders
Coordinate orders with departments
Contact prospective customers
Inform about catering service
Develop catering contracts
Consult with customers
Attend manager meetings
Obtain baseline prices
Figure retail pricing
Prepare customer bills
Oversee bookkeeping procedures
Develop catering practices
Check catering events
Develop department guidelines
Organize store events
Set up event displays
Communicate event information
Ensure proper temperatures
Maintain storage procedures
Control product shrink
Troubleshoot equipment
Ensure equipment maintenance
Adhere to hygiene guidelines
Adhere to dress guidelines
Adhere to company policies
Adhere to store guidelines
Ensure pricing competitiveness
Participate in education
Perform departmental duties
Assist in other areas
Perform job-related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility; Teamwork
Communication Scope
Customer interactions; Telephone service
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Catering Coordinator **Department:** Catering **FLSA:** Non-Exempt ** _General Function_** As a Catering Coordinator, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations_** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: Department Employees ** _Primary Duties and Responsibilities_** * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or else
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