MECCA

CategoryEducationCoordinator

richmond, virginia, united states FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Category Education Coordinator at MECCA. Skills: Education Coordination, Operations Support, Content Maintenance, Resource Preparation. Coordinate day-to-day education operations. Schedule learning programs”

What They're Looking For.

Must Have

12+ months’ experience in education coordination, learning support, administration or operations support, organisational skills with the ability to manage multiple priorities and deadlines simultaneously, Confidence using Canva, Microsoft Office Suite (including Excel and PowerPoint) and digital learning platforms, Excellent communication skills with a proactive, adaptable and solutions-focused approach

Nice to Have

Experience within retail, beauty, services, learning and development, or category education environments highly regarded

What You'll Do.

Coordinate day-to-day education operations

Schedule learning programs

Support development of digital learning content

Format digital learning content

Maintain digital learning content

Prepare education resources

Coordinate education resources

Prepare training materials

Coordinate training materials

Coordinate tester kits

Prepare supporting documentation

Coordinate supporting documentation

Assist in operations of face-to-face workshops

Assist in operations of training sessions

Assist in operations of education events

Support communications across internal stakeholders

Support communications across external stakeholders

Maintain organised systems

Maintain content libraries

Support project execution

How You'll Work.

Team & Collaboration

Support communications across internal and external stakeholder groups

Communication Scope

Excellent communication skills; proactive; adaptable; solutions-focused approach

Full Job Description

MECCA’s Education team brings learning to life across our stores, supporting our teams to deliver exceptional customer experiences through engaging, impactful education. We are looking for a highly organised and proactive Category Education Coordinator to support the operational delivery of education initiatives across Skin, Body, Wellness and Innovation categories. This role is instrumental in ensuring learning content, communication, resources and day-to-day coordination are delivered seamlessly across digital and face-to-face education experiences, helping our store teams stay inspired, informed and confident. **The Role You Could Play:** Reporting to the Category Education Manager on a **12 month Fixed Term Contract**, you will support the coordination and development of category education initiatives across MECCA. You will: * Coordinate day-to-day education operations for the skin, wellness and body categories including scheduling learning programs and managing timelines * Support the development, formatting and maintenance of digital learning content across our education platform MECCAversity * Prepare and coordinate education resources, training materials, tester kits and supporting documentation for training sessions * Assist in the operations of face-to-face workshops, training sessions and education events * Support communications across internal and external stakeholder groups * Maintain organised systems, trackers and content libraries while supporting reporting, follow-ups and project execution. **What You Will Bring:** You are highly organised, detail-oriented and thrive in a fast-paced, collaborative environment. Ideally, you will bring: * 12+ months’ experience in education coordination, learning support, administration or operations support * Experience within retail, beauty, services, learning and development, or category education environments highly regarded * Strong organisational skills with the ability to manage multiple priorities and deadlin

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