MECCA
CategoryEducationCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Category Education Coordinator at MECCA. Skills: Education Coordination, Operations Support, Content Maintenance, Resource Preparation. Coordinate day-to-day education operations. Schedule learning programs”
What They're Looking For.
Must Have
12+ months’ experience in education coordination, learning support, administration or operations support, organisational skills with the ability to manage multiple priorities and deadlines simultaneously, Confidence using Canva, Microsoft Office Suite (including Excel and PowerPoint) and digital learning platforms, Excellent communication skills with a proactive, adaptable and solutions-focused approach
Nice to Have
Experience within retail, beauty, services, learning and development, or category education environments highly regarded
What You'll Do.
Coordinate day-to-day education operations
Schedule learning programs
Support development of digital learning content
Format digital learning content
Maintain digital learning content
Prepare education resources
Coordinate education resources
Prepare training materials
Coordinate training materials
Coordinate tester kits
Prepare supporting documentation
Coordinate supporting documentation
Assist in operations of face-to-face workshops
Assist in operations of training sessions
Assist in operations of education events
Support communications across internal stakeholders
Support communications across external stakeholders
Maintain organised systems
Maintain content libraries
Support project execution
How You'll Work.
Team & Collaboration
Support communications across internal and external stakeholder groups
Communication Scope
Excellent communication skills; proactive; adaptable; solutions-focused approach
Full Job Description
MECCA’s Education team brings learning to life across our stores, supporting our teams to deliver exceptional customer experiences through engaging, impactful education. We are looking for a highly organised and proactive Category Education Coordinator to support the operational delivery of education initiatives across Skin, Body, Wellness and Innovation categories. This role is instrumental in ensuring learning content, communication, resources and day-to-day coordination are delivered seamlessly across digital and face-to-face education experiences, helping our store teams stay inspired, informed and confident. **The Role You Could Play:** Reporting to the Category Education Manager on a **12 month Fixed Term Contract**, you will support the coordination and development of category education initiatives across MECCA. You will: * Coordinate day-to-day education operations for the skin, wellness and body categories including scheduling learning programs and managing timelines * Support the development, formatting and maintenance of digital learning content across our education platform MECCAversity * Prepare and coordinate education resources, training materials, tester kits and supporting documentation for training sessions * Assist in the operations of face-to-face workshops, training sessions and education events * Support communications across internal and external stakeholder groups * Maintain organised systems, trackers and content libraries while supporting reporting, follow-ups and project execution. **What You Will Bring:** You are highly organised, detail-oriented and thrive in a fast-paced, collaborative environment. Ideally, you will bring: * 12+ months’ experience in education coordination, learning support, administration or operations support * Experience within retail, beauty, services, learning and development, or category education environments highly regarded * Strong organisational skills with the ability to manage multiple priorities and deadlin
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