ADCI
Project/Program/Product Management--Non-Tech, Catalog, ecp
CatalogSpecialistII,GlobalCatalogOperations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Catalog Specialist II, Global Catalog Operations at ADCI. Skills: Catalog operations, Quality audits, Process improvement. Conduct quality audits. Recommend high confidence corrections”
Industry & Context.
Decision-making; Troubleshooting; Data-driven decisions
What They're Looking For.
Must Have
1+ years program management, 1+ years project management, Experience using data, Knowledge of Microsoft Office, Experience creating process improvements, Experience participating in continuous improvement projects
Nice to Have
Knowledge of analytics & statistical tools, Knowledge of visualization tools, Experience back office operations, Experience escalation management, Experience troubleshooting environments
What You'll Do.
Conduct quality audits
Recommend high confidence corrections
Make decisions on behalf of customers
Lead execution of content audits
Approve or disapprove audit entries
Communicate audit results to stakeholders
Create textual content for products
Develop custom prompts/instructions
Curate custom prompts/instructions
Analyze system generated outputs
Fine tune instructions
Validate catalog data
Use search techniques
Analyze available data
Identify emerging trends
Identify emerging patterns
Produce executive metrics
Make recommendations for process improvement
Make recommendations for systems improvement
Scope new improvements in audit activities
Recommend new improvements in audit activities
Serve as technical resource for associates
Mentor other associates
How You'll Work.
Team & Collaboration
Relevant stakeholders; Other associates
Communication Scope
Written English; Verbal English; Audit results communication
Process & Methodology
Program management, Project management
Full Job Description
Global Catalog Operations team at Amazon is looking for a highly motivated and talented candidate for the role of Catalog Specialist II. Proficiency in written and verbal English is a fundamental requirement for this position. The ideal candidate will be responsible for conducting quality audits and recommending high confidence corrections to Amazon’s retail catalog. The candidate is also expected to use human judgement to make decisions on behalf of our customers. Strong qualitative research, quantitative analysis, communication skills, attention to detail; and a commitment to excellence are the required skill sets for this role. Key job responsibilities • Lead and oversee the execution of content audits, adhering to established processes, guidelines, and Standard Operating Procedures (SOPs), while ensuring utmost accuracy and efficiency. • Demonstrate exceptional judgment and decision-making skills during content audits, even in situations with ambiguous or incomplete information • Exercise your editorial expertise to approve or disapprove audit entries based on pre-defined guidelines, providing well-reasoned explanations for each decision. • Effectively communicate audit results to relevant stakeholders within the organization, offering insights and recommendations for continuous improvement • Create appealing high-quality textual content for Amazon products which will enhance customer’s e-commerce buying experience • Develop new or curate existing custom prompts/instructions to improve the quality of system outputs • Analyze system generated outputs and use existing feedback loop to fine tune the instructions which helps improve precision and recall of system generated outputs • Utilize sources to validate and enrich catalog data, ensuring its reliability and relevance to customers. • Effectively communicate audit results to relevant stakeholders within the organization, offering insights and recommendations for continuous improvement. • Browse the Amazon site a
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