ADCI
Project/Program/Product Management--Non-Tech, Catalog, ecp
CatalogSpecialistII,GlobalCatalogOperations
“Catalog Specialist II, Global Catalog Operations at ADCI. Skills: Catalog operations, Quality audits, Process improvement. Conduct quality audits. Recommend high confidence corrections”
What You'll Achieve.
Enhance customer's e-commerce buying experience; Improve quality of system outputs; Improve precision of system outputs; Improve recall of system outputs; Ensure catalog data reliability; Ensure catalog data relevance; Contribute insights to strategic decision-making; Scale controllership; Improve controllership
Industry & Context.
Human judgement; Decision making; Quantitative analysis; Qualitative research; Trend analysis
Working with sensitive issues
What They're Looking For.
Must Have
1+ years program management, 1+ years project management, Experience using data, Knowledge of Microsoft Office, Experience creating process improvements, Experience participating in continuous improvement projects
Nice to Have
Knowledge of analytics & statistical tools, Knowledge of visualization tools, Experience back office operations, Experience escalation management, Experience troubleshooting environments
What You'll Do.
Conduct quality audits
Recommend high confidence corrections
Make decisions on behalf of customers
Lead execution of content audits
Approve or disapprove audit entries
Communicate audit results
Create textual content for products
Develop custom prompts
Curate custom prompts
Analyze system generated outputs
Fine tune instructions
Validate catalog data
Use search techniques
Analyze available data
Identify emerging trends
Identify emerging patterns
Produce executive metrics
Make recommendations for process improvement
Make recommendations for systems improvement
Serve as technical resource
Mentor other associates
How You'll Work.
Team & Collaboration
Relevant stakeholders
Communication Scope
Written English; Verbal English; Audit results communication
Process & Methodology
Program management, Project management
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