ADCI

Project/Program/Product Management--Non-Tech, Catalog, ecp

CatalogSpecialistII,GlobalCatalogOperations

₹7–10L ~AI est. Bengaluru, Karnataka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Catalog Specialist II, Global Catalog Operations at ADCI. Skills: Catalog operations, Quality audits, Process improvement. Conduct quality audits. Recommend high confidence corrections”

Industry & Context.

Project/Program/Product Management Non Tech, Catalog, ecp
Problems you'll solve

Decision-making; Troubleshooting; Data-driven decisions

What They're Looking For.

Must Have

1+ years program management, 1+ years project management, Experience using data, Knowledge of Microsoft Office, Experience creating process improvements, Experience participating in continuous improvement projects

Nice to Have

Knowledge of analytics & statistical tools, Knowledge of visualization tools, Experience back office operations, Experience escalation management, Experience troubleshooting environments

What You'll Do.

Conduct quality audits

Recommend high confidence corrections

Make decisions on behalf of customers

Lead execution of content audits

Approve or disapprove audit entries

Communicate audit results to stakeholders

Create textual content for products

Develop custom prompts/instructions

Curate custom prompts/instructions

Analyze system generated outputs

Fine tune instructions

Validate catalog data

Use search techniques

Analyze available data

Identify emerging trends

Identify emerging patterns

Produce executive metrics

Make recommendations for process improvement

Make recommendations for systems improvement

Scope new improvements in audit activities

Recommend new improvements in audit activities

Serve as technical resource for associates

Mentor other associates

How You'll Work.

Team & Collaboration

Relevant stakeholders; Other associates

Communication Scope

Written English; Verbal English; Audit results communication

Process & Methodology

Program management, Project management

Full Job Description

Global Catalog Operations team at Amazon is looking for a highly motivated and talented candidate for the role of Catalog Specialist II. Proficiency in written and verbal English is a fundamental requirement for this position. The ideal candidate will be responsible for conducting quality audits and recommending high confidence corrections to Amazon’s retail catalog. The candidate is also expected to use human judgement to make decisions on behalf of our customers. Strong qualitative research, quantitative analysis, communication skills, attention to detail; and a commitment to excellence are the required skill sets for this role. Key job responsibilities • Lead and oversee the execution of content audits, adhering to established processes, guidelines, and Standard Operating Procedures (SOPs), while ensuring utmost accuracy and efficiency. • Demonstrate exceptional judgment and decision-making skills during content audits, even in situations with ambiguous or incomplete information • Exercise your editorial expertise to approve or disapprove audit entries based on pre-defined guidelines, providing well-reasoned explanations for each decision. • Effectively communicate audit results to relevant stakeholders within the organization, offering insights and recommendations for continuous improvement • Create appealing high-quality textual content for Amazon products which will enhance customer’s e-commerce buying experience • Develop new or curate existing custom prompts/instructions to improve the quality of system outputs • Analyze system generated outputs and use existing feedback loop to fine tune the instructions which helps improve precision and recall of system generated outputs • Utilize sources to validate and enrich catalog data, ensuring its reliability and relevance to customers. • Effectively communicate audit results to relevant stakeholders within the organization, offering insights and recommendations for continuous improvement. • Browse the Amazon site a

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