ADCI
Project/Program/Product Management--Non-Tech, Catalog, ecp
CatalogSpecialistII,GlobalCatalogOperations
“Catalog Specialist II, Global Catalog Operations at ADCI. Skills: Catalog operations, Quality audits, Data analysis. Conduct quality audits. Recommend high confidence corrections”
Industry & Context.
Human judgement; Decision-making; Quantitative analysis; Qualitative research; Data analysis; Troubleshooting
What They're Looking For.
Must Have
1+ years program management experience, 1+ years project management experience, Experience using data to influence business decisions, Knowledge of Microsoft Office applications, Experience creating process improvements with automation, Experience participating in continuous improvement projects
Nice to Have
Knowledge of analytics & statistical tools, Knowledge of visualization tools, Experience back office operations, Experience escalation management, Experience troubleshooting environments
What You'll Do.
Conduct quality audits
Recommend high confidence corrections
Make decisions on behalf of customers
Lead execution of content audits
Approve or disapprove audit entries
Provide well-reasoned explanations
Communicate audit results to stakeholders
Offer insights for continuous improvement
Create high-quality textual content
Develop custom prompts
Curate custom instructions
Analyze system generated outputs
Use feedback loop to fine tune instructions
Validate catalog data
Use search techniques
Analyze available data
Identify emerging trends
Identify emerging patterns
Produce executive metrics
Make recommendations for process improvement
Make recommendations for systems improvement
Scope new improvements in audit activities
Recommend new improvements in audit activities
Serve as technical resource for associates
Mentor other associates
How You'll Work.
Team & Collaboration
Relevant stakeholders; Other associates
Communication Scope
Written English; Verbal English; Audit results; Insights; Recommendations
Process & Methodology
Program management, Project management, Process improvements, Continuous improvement
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