ADCI
Project/Program/Product Management--Non-Tech, Catalog, ecp
CatalogSpecialistII,GlobalCatalogOperations
“Catalog Specialist II, Global Catalog Operations at ADCI. Skills: Catalog operations, Quality audits, Process improvement. Conduct quality audits. Recommend high confidence corrections”
Industry & Context.
Decision-making; Troubleshooting
What They're Looking For.
Must Have
1+ years program management, Experience using data, Microsoft Office applications, Process improvements with automation, Participating in continuous improvement projects
Nice to Have
Knowledge of analytics & statistical tools, Knowledge of visualization tools, Experience back office operations, Escalation management, Troubleshooting environments
What You'll Do.
Conduct quality audits
Recommend high confidence corrections
Make decisions on behalf of customers
Lead execution of content audits
Approve or disapprove audit entries
Communicate audit results to stakeholders
Create high-quality textual content
Develop custom prompts/instructions
Analyze system generated outputs
Fine tune instructions
Validate and enrich catalog data
Use search techniques
Analyze available data
Identify emerging trends and patterns
Produce executive metrics
Make recommendations for process improvement
Serve as technical resource
Mentor other associates
How You'll Work.
Team & Collaboration
Relevant stakeholders; Other associates
Communication Scope
Written English; Verbal English; Audit results communication
Process & Methodology
Program management, Project management
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