Instacart
CatalogOperationsAnalystII
Neural analysis suggests this role is
optimal for Mid candidates.
“Catalog Operations Analyst II at Instacart. Skills: Catalog operations, Data quality, SQL, LLMs. Own data quality outcomes for Health and Meals pillar. Define accuracy and coverage goals for critical attributes”
What You'll Achieve.
Drive measurable improvements across the catalog; Elevate discovery, search relevance, and conversion
Industry & Context.
Identify root causes; Run root cause analyses; Solve creatively
Preference for candidates located in Ontario (ideally Greater Toronto Area) for periodic in-person collaboration, Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia
What They're Looking For.
Must Have
3+ years of experience in catalog/content operations, data operations, or data quality within e-commerce, marketplace, retail, or a similar high-scale data environment, Bachelor's degree in a quantitative, analytical, or related field (e.g., Data/Information Science, Business, Economics, Statistics) or equivalent practical experience, Demonstrated success partnering with Engineering, Data Science, and Product to scope requirements and deliver production-scale projects, Proficiency in SQL (including joins, aggregations, and window functions) and advanced Excel/Google Sheets for analysis, QA sampling, and reporting, Familiarity with LLMs and prompt design for data extraction, classification, or attribute enrichment, including LLM evaluation and feedback loops, Hands-on experience defining and managing data quality metrics (e.g., accuracy, precision, recall) and running root cause analyses, Experience operationalizing workflows with external vendorsPOs or data providers, including SOPs, SLAs, and multi-step QA processes
Nice to Have
Experience using AI tools (e.g. Claude Code, Codex) in your day to day, Experience with data wrangling, QA automation, and scaling manual processes, Experience building dashboards in Looker, Tableau, or Mode to track operational and quality KPIs, Track record of delivering results in dynamic, ambiguous environments while communicating effectively with technical and non-technical audiences, Background in ecommerce, grocery/CPG data, or technology/startups
What You'll Do.
Own data quality outcomes for Health and Meals pillar
Define accuracy and coverage goals for critical attributes
Drive measurable improvements across the catalog
and operationalize LLM pipelines
Develop robust SQL analyses to monitor catalog health
Identify root causes and prioritize fixes
Communicate performance and impact to stakeholders
Establish and refine taxonomies and attribute definitions
Author SOPs and quality guidelines
Manage day-to-day execution with external vendors
Set SLAs and create QA workflows
Implement sampling plans
and XFN teams to scope experiments
Validate assumptions and translate insights into roadmaps
How You'll Work.
Team & Collaboration
Partnering closely with Catalog Engineering, Data Science, Product, and ML; Partnering with external data providers and BPOs; Partner with Product, DS, and XFN teams; Communicate clearly to align diverse partners on outcomes
Communication Scope
Communicate performance and impact to cross-functional stakeholders; Communicate effectively with technical and non-technical audiences
Process & Methodology
Deliver production-scale projects, Scope experiments, Translate insights into roadmaps
Full Job Description
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Catalog Operations team powers the data that makes shopping effortless. Catalog data represents the vast majority of what customers see when they browse, search, and buy. Our quality, coverage, and accuracy directly shape the customer experience. We are an AI-first operations team that builds LLM-driven pipelines and scalable quality programs to create, enrich, and govern product data across the Instacart ecosystem. We’re looking for a Catalog Operations Analyst II to accelerate our Health and Meals pillar within Online Grocery, one of our top strategic priorities. In this role, you will drive end-to-end data quality and enrichment for health, nutrition, and meal-related attributes, partnering closely with Catalog Engineering, Data Science, Product, and ML, as well as external data providers and BPOs. You’ll join a tight-knit team of 8 who roll
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