CatalogAutomationlead,GLCE

· Identify process gaps and Provide Sellers/brands with Automated dashboards to reduce these defects. · Provide required inputs to seller to manage customer feedbacks · Review Amazon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience · Document processes & regularly update existing Sops · Review & suggest SOP changes required if any to the team basis input from Category managers · Handle various sets of daily, weekly and monthly business reports · Onboard new processes if required as per the business needs I. Skills · Excellent written and oral communication skills in English · MS Excel /SQL intermediate proficiency – ability to mine voluminous data for specific detail · Strong analytical skills · Strong interpersonal skills · Excellent listening skills · Excellent data accuracy skills, eye for detail, and commitment to meet deadlines II. Critical Qualities / Characteristics · Pace of implementation and consistency in performance · Willingness to take initiatives and additional responsibilities · Willingness to travel · Peer respect - establish and maintain cooperative working relationships · Creative and analytical problem solvers with passion for operational excellence · Identify areas of possible process improvements About the team The Role is part of the Category Team managing Amazon India's Audio Business. Basic Qualifications: - Bachelor's degree - Experience with Microsoft Office products and applications Preferred Qualifications: - Knowledge of SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact