ADCI
Customer Service, Catalog, no business category
CatalogAssistant
Neural analysis suggests this role is
optimal for Entry candidates.
“Catalog Assistant at ADCI. Skills: Data auditing, Data correction, Process improvement. Perform audit tasks. Report audit results”
What You'll Achieve.
Achieve high accuracy; Achieve high productivity; Achieve consistent results; Achieve high quality
Industry & Context.
Analytical skills; Logical decision making
What They're Looking For.
Must Have
Bachelor's degree, Microsoft Office products and applications, Good communication skills both verbal and written
Nice to Have
Experience in written and spoken English, 0 to 24 months of working experience in online retail operations or similar fields, Language proficiency in verbal, writing, reading and comprehension, Working knowledge of basic computer business applications, Background in web search, Good data analysis skills, Great attention to detail Oriented, Familiarity with online retail (e-commerce), Familiarity with Internet search industries, Willingness to work with sensitive issues
What You'll Do.
Communicate audit results
Approve audit entries
Disapprove audit entries
Explain approve/reject decisions
Review sources to validate catalog data
Use search box to look for products
Review Amazon catalog for content quality
Check product details for accuracy
Check product details for completeness
Identify new patterns
Translate patterns into guidelines
Translate patterns into SOPs
Provide feedback to streamline processes
How You'll Work.
Team & Collaboration
Communicate with others within organization; Work with project teams; Communicate with stakeholders; Communicate with clients
Communication Scope
Verbal communication; Written communication
Full Job Description
The Global Catalog Operations team at Amazon is looking for highly motivated and talented candidates to participate in auditing and correcting the data in our retail catalog. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English. Key job responsibilities Job Description Responsibilities include, but are not limited to: This job requires the employee to work from Amazon corporate office location in person. Follow pre-defined processes, guidelines, and SOPs to perform audit tasks with high levels of accuracy and productivity. Core responsibilities for this position include: Ability to make logical decisions while performing audit tasks even when provided information is ambiguous. Report audit results and communicate them to others within the organization. Approve or disapprove audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision. Review sources to validate catalog data when needed. Browse the site and use search box to look for products. Review Amazon catalog for content quality based on pre-defined guidelines and SOPs. Thoroughly check product details to ensure accuracy and completeness of the data. Analyze data and identify new trends/patterns. Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome. Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality. Work with project teams to write and test new SOPs for new audit and data quality management tasks. A day in the life In Addition to the above Responsibilities the candidate: Must be flexible to meet business requirements & work with high priority/visibility English content for all English Countries. Should be competent to independently communicate both written/spoken with stakeholders
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