CasualtyClaimsRepresentative

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. **_Job Description_** **We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.** Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Casualty Claims professional to join our team. This job requires mastery of claims-handling skills and requires the person to: * Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation. * Analyze and interpret policy coverage and determine liability and damages. * Negotiate claims settlements in accordance with company procedures and within authority limits. * Communicate claim status to all relevant stakeholders, including insureds and agents. * Maintain accurate documentation in company systems and adhere to regulatory and internal standards. * Participate in training and education programs to enhance claim-handling skills. * Travel as needed for onsite investigations or meetings. * Maintain punctual attendance according to an assigned work schedule at a Company-approved work location. **Desired Skills & Experience** * Bachelor’s degree or equivalent combination of education and related experience. * At least 1 year of related insurance or claims experience. * Basic understanding of casualty policy language * Strong verbal and written communication * Ability to gather and interpret information for effective claims resolution * Demonstrated ability to manage time and tasks efficiently * Interpersonal skills to deal with diverse customers and situations **Benefits** Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendl