Lush

Retail

CasualSalesAmbassador

CA$20–20k Dartmouth, Nova Scotia, Canada PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Casual Sales Ambassador at Lush. Skills: Sales, Customer experience, Brand building. Exceed sales goals. Deliver world-class customer experience”

What You'll Achieve.

Surpass daily sales goals

Industry & Context.

Retail
Eligibility Requirements

Under 18 employment contract

What They're Looking For.

Must Have

Excellent customer service skills, Knowledge and passion for skincare, Knowledge and passion for natural beauty, Knowledge and passion for ethical business, Flexible schedule

Nice to Have

Experience with consultation-based customer service models, Problem-solving skills, Experience working in a team environment, Experience working in skincare, Experience working in cosmetics, Experience in cross cultural collaboration, DEIB or social justice training, Fluency in Spanish, Fluency in French, Fluency in other languages

What You'll Do.

Deliver world-class customer experience

Connect with customers

Identify customer needs

Demonstrate product benefits

Educate customers on brand values

Articulate brand values

Expand product knowledge

Make product recommendations

Develop sales techniques

Encourage open communication

Foster sense of belonging

Encourage collaboration

Recognize employee contributions

Participate in teamwork

Keep up-to-date with company news

Maintain organized store

Maintain visually appealing store

Make product display adjustments

Practice company standards

How You'll Work.

Team & Collaboration

Team relationships; Team involvement; Promoting teamwork; Encouraging collaboration

Communication Scope

Community engagement

Full Job Description

Position: Casual Sales Ambassador Weekly: 4-19 hours Sales Ambassador Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time! Responsibilities: Sales and Customer Experience: Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in maki

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