Internal Job Board
CasualSalesAmbassador
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Casual Sales Ambassador at Internal Job Board. Skills: Customer service, Sales, Brand education. Exceed sales goals. Take ownership of results”
What You'll Achieve.
Surpass daily sales goals
What They're Looking For.
Must Have
Excellent customer service skills, Flexibility to adapt, Knowledge and passion for skincare, Knowledge and passion for natural beauty, Knowledge and passion for ethical business, Flexible schedule
Nice to Have
Experience with consultation-based customer service models, Problem-solving skills, Experience working in a team environment, Experience working in skincare, Experience working in cosmetics, Experience in cross cultural collaboration, DEIB or social justice training, Fluency in Spanish, Fluency in French, Fluency in other languages
What You'll Do.
Take ownership of results
Grow contribution to store sales
Deliver world-class customer experience
Connect with customers
Identify customer needs
Demonstrate product benefits
Educate customers on brand values
Articulate brand values
Expand product knowledge
Stay up-to-date on products
Make informed product recommendations
Develop effective sales techniques
Develop product knowledge
Seek opportunities to improve skills
Encourage open communication
Listen to team members' perspectives
Encourage collaboration
Recognize employee contributions
Value employee contributions
Participate in teamwork
Keep up-to-date with company news
Maintain a clean store
Maintain an organized store
Maintain a visually appealing store
Make product display adjustments
Practice company standards
Practice opening standards
Practice closing standards
Practice product integrity standards
Practice respectful workplace standards
Practice health and safety standards
How You'll Work.
Team & Collaboration
Cultivate team relationships; Promote teamwork; Encourage collaboration
Communication Scope
Customer consultations; Product demonstrations; Community engagement
Full Job Description
Position: Casual Sales Ambassador Weekly: 4-19 hours Sales Ambassador Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time! Responsibilities: Sales and Customer Experience: Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in maki
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