Rush Street Interactive
online casino and sports betting
CasinoPromotionsCoordinator
Neural analysis suggests this role is
optimal for Mid candidates.
“Casino Promotions Coordinator at Rush Street Interactive. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Manage site content to ensure accurate and engaging promotional materials are displayed to players. Provide clear and organized promotional details to customer service teams”
What You'll Achieve.
ensure smooth promotional execution; ensure accurate and engaging promotional materials are displayed to players; enhance player engagement; ensure timely availability; ensure accurate, timely communication to the appropriate players; align game offerings with player eligibility; secure analytical support for promotional performance analysis; ensure proper distribution and alignment; Deliver an industry-leading experience to customers through seamless promotional execution; support promotional and business objectives
Industry & Context.
obtain and maintain a license with one or more gaming regulatory agencies, meet the relevant eligibility requirements, and you are eligible to obtain and hold such license at all times of your employment, open availability and a flexible schedule to address any promotional issues
What They're Looking For.
Must Have
3+ years of experience in online casino operations or a related casino role, Must be able to stand or sit and operate computers for extended periods of time, passion for casinos and gaming, with a commitment to delivering exceptional experiences, Self-motivated, dependable, and capable of working independently, Effective team player with collaboration skills, Ability to multi-task and work well under pressure, meet the relevant eligibility requirements, and you are eligible to obtain and hold such license at all times of your employment
What You'll Do.
Manage site content to ensure accurate and engaging promotional materials are displayed to players
Provide clear and organized promotional details to customer service teams
Collaborate with the Casino Promotions team to design unique
ROI-driven promotional experiences that enhance player engagement
Create tasks for the creative team to develop promotional assets and ensure timely availability
Work closely with the CRM team to brief them on upcoming promotions and ensure accurate
timely communication to the appropriate players
Draft promotional terms and conditions with guidance from legal and compliance teams
Coordinate with the Casino Operations team to select high-quality content for promotions and align game offerings with player eligibility
Partner with the BI team to secure analytical support for promotional performance analysis
Communicate upcoming promotions with marketing acquisition and partnership teams to ensure proper distribution and alignment
Deliver an industry-leading experience to customers through seamless promotional execution
Maintain operational readiness with open availability and a flexible schedule to address any promotional issues
Perform other duties as assigned to support promotional and business objectives
How You'll Work.
Team & Collaboration
works with the Casino Operations, CRM, and Player Support teams; Collaborate with the Casino Promotions team; Work closely with the CRM team; Coordinate with the Casino Operations team; Communicate upcoming promotions with marketing acquisition and partnership teams
Communication Scope
Provide clear and organized promotional details; ensure accurate, timely communication to the appropriate players; Communicate upcoming promotions
Full Job Description
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. This position works with the Casino Operations, CRM, and Player Support teams to ensure smooth promotional execution. The Casino Promotions Coordinator must be passionate about casino, technology, and ensuring customers have a world-class experience while interacting with our products and brands. What You'll Do: Manage site content to ensure accurate and engaging promotional materials are displayed to players. Provide clear and organized promotional details to customer service teams. Collaborate with the Casino Promotions team to design unique, ROI-driven promotional experiences that enhance player engagement. Create tasks for the creative team to develop promotional assets and ensure timely availability. Work closely with the CRM team to brief them on upcoming promotions and ensure accurate, timely communication to the appropriate players. Draft promotional terms and conditions with guidance from legal and compliance teams. Coordinate with the Casino Operations team to select high-quality content for promotions and align game offerings with player eligibility. Partner with the BI team to secure analytical support for promotional performance analysis. Communicate upcoming promotions with marketing acquisition and partnership teams to ensure proper distribution and alignment. Deliver an industry-leading experience to customers through seamless promotional execution. Maintain operational readiness with open availability and a flexible schedule to address any promotional issues. Perform other duties as assigned to support promotional and business objectives. What You'll Bring: 3+ years of experience in online casino operation
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