BrainRocket
iGaming
CasinoComplianceManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Casino Compliance Manager at BrainRocket. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Casino Compliance, iGaming Compliance, Technical Compliance, QA Management, Regulatory Compliance, Game Certification, Risk Management, Incident Management, Process Optimization, Team Management. Directly manage and mentor a team consisting of one Team Lead and five compliance/QA specialists. Lead the c”
What You'll Achieve.
fostering a high-performance culture; ensuring clear alignment with departmental goals; ensure business expansion aligns seamlessly with regulatory constraints; guarantee seamless communication and workflow alignment; ensuring that all live content is fully certified, tested, and strictly adheres to the specific license requirements of each regulated market; protect the business against Game Service Provider (GSP) technical failures, downtime, or compliance shortcomings; increase efficiency and accuracy in game testing; ensure the business remains agile and compliant with rapidly changing multi-jurisdictional regulations; ensuring it serves as a reliable, centralised source of truth for certifications, market rules, and QA tracking; ensure they remain effective and aligned with evolving industry standards; reduce human error, enhance data accuracy, and improve operational productivity; maintain a state of continuous compliance
Industry & Context.
Lead deep-dive investigations into compliance breaches, GSP incidents, or technical failures; Conduct regular gap analyses to identify opportunities for control improvements
What They're Looking For.
Must Have
Extensive experience in iGaming/online casino compliance, technical compliance, or QA, Proven experience managing and structuring teams, Deep understanding of global iGaming technical standards, game certification processes (e. g. , GLI standards), and multi-market licensing requirements, Ability to balance strict regulatory requirements with commercial business objectives, particularly during new market scoping and launch phases, Analytical skills with hands-on experience investigating technical breaches, managing GSP outages, and handling regulatory mitigation or player compensation processes, Demonstrated success in mapping, analysing, and improving operational or QA workflows, Experience overseeing or contributing to the development of internal tools, databases, or portals, Organisational skills with the ability to govern multiple market rollouts and game releases simultaneously, Exceptional ability to translate complex regulatory requirements into actionable operational steps for QA, Commercial, and Casino Ops teams
What You'll Do.
Directly manage and mentor a team consisting of one Team Lead and five compliance/QA specialists
Lead the compliance scoping for new market entries
Establish foundational operating procedures
Actively support the Commercial team to ensure business expansion aligns seamlessly with regulatory constraints
Serve as the primary liaison between Casino Operations and the QA department to guarantee seamless communication and workflow alignment
Oversee the end-to-end go-live process for casino games
Ensure that all live content is fully certified
and strictly adheres to the specific license requirements of each regulated market
and maintain robust safeguards and operational processes to protect the business against Game Service Provider (GSP) technical failures
or compliance shortcomings
Lead deep-dive investigations into compliance breaches
or technical failures
Support the wider business by managing player compensation calculations and drafting formal mitigation requests or incident reports for regulatory bodies
Continuously evaluate and optimize Quality Assurance workflows
Identify bottlenecks and implement strategic improvements to increase efficiency and accuracy in game testing
Establish and enforce robust governance frameworks across all operational markets to ensure the business remains agile and compliant with rapidly changing multi-jurisdictional regulations
Lead the strategic building
and daily ownership of the internal Compliance Portal
Provide regular updates
and compliance health checks to the Head of Regulated Casino and the VP Casino
Regularly evaluate existing compliance software and systems to ensure they remain effective and aligned with evolving industry standards
Identify and automate repetitive manual compliance tasks to reduce human error
enhance data accuracy
and improve operational productivity
Conduct regular gap analyses to identify opportunities for control improvements and "bake" compliance requirements directly into new digital products or workflows
Leverage advanced data analytics and AI tools to monitor for anomalies
detect potential fraud
and maintain a state of continuous compliance
How You'll Work.
Team & Collaboration
Serve as the primary liaison between Casino Operations and the QA department to guarantee seamless communication and workflow alignment; Support the wider business by managing player compensation calculations and drafting formal mitigation requests or incident reports for regulatory bodies; Provide regular updates, risk assessments, and compliance health checks to the Head of Regulated Casino and the VP Casino; Translate complex regulatory requirements into actionable operational steps for QA, Commercial, and Casino Ops teams
Communication Scope
Exceptional ability to translate complex regulatory requirements into actionable operational steps for QA, Commercial, and Casino Ops teams
Process & Methodology
governing multiple market rollouts and game releases simultaneously, New Market Scoping, Commercial Support, Game Certification, Deployment
Full Job Description
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits. Key Responsibilities Team Leadership & Development: Directly manage and mentor a team consisting of one Team Lead and five compliance/QA specialists, fostering a high-performance culture and ensuring clear alignment with departmental goals. New Market Scoping & Commercial Support: Lead the compliance scoping for new market entries, establishing foundational operating procedures and actively supporting the Commercial team to ensure business expansion aligns seamlessly with regulatory constraints. Cross-Functional Operations Link: Serve as the primary liaison between Casino Operations and the QA department to guarantee seamless communication and workflow alignment. Game Certification & Deployment: Oversee the end-to-end go-live process for casino games, ensuring that all live content is fully certified, tested, and strictly adheres to the specific license requirements of each regulated market. GSP Safeguarding & Risk Management: Develop, implement, and maintain robust safeguards and operational processes to protect the business against Game Service Provider (GSP) technical failures, downtime, or compliance shortcomings. Incident Investigation & Mitigation: Lead deep-dive investigations into compliance breaches, GSP incidents, or technical failures. Support the wider business by managing player compensation calculations and drafting formal mitigation requests or incident reports for regulatory bodies. QA Process Improvements: Continuously evaluate and optimize Quality Assurance workflows, identifying bottlenecks and implementing strategic improvements to increase e
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