CaseworkTechnician

**Agency** Dept of Health and Human Services **Division** EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD **Job Classification Title** Administrative Specialist I (S) **Position Number** 60054553 **Grade** NC08 **About Us** The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. **Description of Work** This position serves as a Casework Technician for the Wilmington office supporting the caseloads. The primary purpose of this position is to provide technical and para-professional support to managerial, supervisory, and professional staff located in this office for assisting persons with disabilities to achieve identified goals. Work activities include: Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and developing individualized plans for employment Documenting casework and provisions of substantial services Providing follow-up with consumers, employers, vendors and other agency personnel as needed Provide support as designated by the counselor, working with community employers using the dual customer approach to place consumers with disabilities in appropriate jobs for successful outcomes Inputting casework data into relevant applications throughout the rehabilitation process Preparing documents including authorizations, processing billing for payment and correspondences as needed and completing all related administrative tasks. **Knowledge Skills and Abilities/Management Preferences** **Salary Grade Range****$39,244 - $68,679** **Recruitment Range $39,244 - $49,000** ****Position is eligible for a hybrid-teleworki