HireHawk
Legal Services
CaseManager(WorkersCompensation)
“Case Manager (Workers Compensation) at HireHawk. Skills: Case management, Client communication, Workers compensation. Own day-to-day progression of caseload. Track next steps, deadlines, and blockers”
What You'll Achieve.
Proactive case movement aligned with firm standards and KPIs; Exceptional client experience; Organized execution; Advocating for better outcomes through case management; Ensure accuracy and full payment of income benefits
Industry & Context.
What They're Looking For.
Must Have
2+ years of experience supporting workers’ compensation matters (litigation and/or non-litigation), Proven ability to manage a high-volume caseload while staying organized and responsive, client communication skills and confidence explaining timelines, next steps, and expectations, Working knowledge of workers’ comp case management, including medical treatment flow and income benefits, Experience preparing and coordinating depositions, mediations, hearings, and client scheduling logistics, High attention to detail in documenting case activity and maintaining clean, accurate files, Comfort working in a case management system
Nice to Have
Filevine proficiency, Bilingual English/Spanish, Experience drafting and filing Workers’ Compensation Board forms, motions, and discovery materials with attorney oversight, Familiarity with ICMS workflows (initiating claims, submitting withdrawal notices, etc. ), Experience tracking liens, loans, provider balances, and case-related expenses
What You'll Do.
Own day-to-day progression of caseload
Maintain high-touch client experience
Provide updates every two weeks
Respond to client communications within 24 hours
Support attorneys in building action plans
Coordinate new-client call within 24 hours
Drive medical treatment progress
and appointment logistics
Help maximize client benefits
Review wages and track income benefits
Request and follow up on WC-102-related documents
Coordinate time-sensitive litigation events
Communicate with adjusters and opposing counsel
Draft and organize key documentation
Keep Filevine updated with accurate notes
How You'll Work.
Team & Collaboration
Support attorneys; Communicate with adjusters and opposing counsel
Communication Scope
Clear, consistent communication; Client communication skills; Responding to client communications within 24 hours
Process & Methodology
Manage caseload, Track deadlines, Coordinate events
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