Crisp

Legal

CaseManager/Negotiator

$65–95k ~AI est. Tacoma, Washington, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Case Manager / Negotiator at Crisp. Skills: Personal injury, Negotiation, Case management. Lead negotiation efforts. Prepare demand letters”

What You'll Achieve.

Maximize case value; Reach favorable settlements; Support favorable case outcomes

Industry & Context.

Legal

What They're Looking For.

Must Have

4-5 years personal injury law firm experience, Pre-litigation case handling experience, Client communication experience, Settlement negotiation experience, Experience reviewing medical records, Experience working with attorneys or adjusters

Nice to Have

Prior experience as insurance claims adjuster, Prior experience in similar roles

What You'll Do.

Lead negotiation efforts

Prepare demand letters

Prepare case summaries

Maintain regular client contact

Discuss settlement offers

Request medical records

Organize medical records

Analyze medical records

Monitor treatment progress

Gather treatment updates

Oversee claims process

Submit insurance claims

Relay critical case updates

Share medical insights

Share settlement insights

Build professional relationships

How You'll Work.

Team & Collaboration

Attorney collaboration; Insurance adjuster collaboration

Communication Scope

Client communication; Settlement discussions

Full Job Description

Do you thrive in the fast-paced, high-stakes world of personal injury negotiations — where every conversation can move the needle for a client’s recovery? Can you independently manage case files, review medical records, and confidently advocate for clients during settlement discussions? Can you lead strategic negotiations — pushing for the best possible outcome for clients? Do you take full ownership of your workload, adapt quickly when priorities shift, and consistently execute with urgency and precision? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email [email protected] only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** We’re a personal injury law firm rooted in integrity, compassion, and results — proudly serving individuals across Western Washington. Our team is committed to providing not just legal representation, but real support and peace of mind to those navigating the aftermath of serious car accidents. With a client-first mindset and deep expertise in auto injury claims, we advocate fiercely for the justice and compensation our clients deserve. As our firm continues to grow, we’re looking to bring on a Case Manager / Negotiator who will play a vital role in our pre-litigation team. This is more than a support role — it’s a high-impact position responsible for client communication, document coordination, and, most importantly, negotiating directly with insurance adjusters to maximize case value. You’ll be the voice clients trust and the advocate who helps bring resolution when they need it most. What you'll do: Negotiation & Settlement Strategy: Lead negotiation efforts with insurance adjusters or opposing counsel to

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