Vynca
Enhanced Care Management
CaseManager
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“Case Manager at Vynca. Skills: Case management, Client advocacy, Healthcare coordination, Community resources. Assess member needs. Oversee care plan development”
What You'll Achieve.
Ensure coordinated, client-centered care; Ensure timely, efficient access to appropriate care and support resources; Promote wellness, recovery, independence, resilience, and member empowerment; Ensuring access to appropriate services and maximizing member benefit; Ensure program compliance
Industry & Context.
Hybrid position that requires traveling throughout the Santa Clara County, Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, both in the field and remotely, with flexibility for potential evenings and weekends., Clean driving record, valid driver's license, and reliable transportation, Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved., Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.
What They're Looking For.
Must Have
2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations, Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, both in the field and remotely, with flexibility for potential evenings and weekends., Working knowledge of government and community resources related to social determinants of health, Clean driving record, valid driver's license, and reliable transportation, General computer skills, Working knowledge of Google Workspace, MS Office and the internet
Nice to Have
Bilingual (English/Spanish) preferred
What You'll Do.
Oversee care plan development
Offer services where member resides
Connect clients to social services
Advocate on behalf of client
Utilize evidence-based practices
Conduct outreach and engagement
Evaluate client progress
Provide mental health promotion
Arrange transportation
Complete documentation
Maintain patient health records
Complete monthly reporting
How You'll Work.
Team & Collaboration
Collaborating closely with healthcare providers, specialists, pharmacists, and community service organizations; Collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team
Communication Scope
Excellent oral and written communication skills
Full Job Description
Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. ABOUT THE JOB We are seeking an experienced and compassionate Lead Care Manager (LCM) to join our team. Reporting to the Director of Enhanced Care Management, ECM Clinical Manager, and/or ECM Program Manager, the LCM serves as the primary point of contact for clients, collaborating closely with healthcare providers, specialists, pharmacists, and community service organizations to ensure coordinated, client-centered care. The LCM is responsible for managing client cases, coordinating healthcare services and benefits, providing education and advocacy, and ensuring timely, efficient access to appropriate care and support resources. The LCM collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit. This is a hybrid position that requires traveling throughout the Santa Clara County. Internal Title: Lead Care Manager This is a critical role that we're looking to fill as soon as possible. WHAT YOU’LL DO Hybrid (in-field and remote) care management duties as described below: - Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community
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