Vynca
Healthcare
CaseManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Case Manager at Vynca. Manage customer relationships. Drive customer retention”
Industry & Context.
What You'll Do.
Manage customer relationships
Drive customer retention
Ensure customer satisfaction
Facilitate value realization
Full Job Description
Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. ABOUT THE JOB Vynca is seeking an exceptional Case Manager (internal title: Lead Care Manager (LCM)) to join our Enhanced Care Management (ECM) team in Orange County, CA. Under the direction of the Director of Enhanced Care Management, ECM Clinical Manager and/or ECM Program Manager, the LCM serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care. The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit. This is a hybrid position that requires traveling throughout the Orange County area up to 5 days per week. Candidates wishing to be considered must reside within a 20 miles radius of the assigned territory due to frequency of travel. This is a critical role that we're looking to fill as soon as possible. WHAT YOU’LL DO Hybrid (in-field and remote) care management duties as described below: - Assess member needs in the areas
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