Vynca

Enhanced Care Management

CaseManager

$0–0k San Francisco, California, United States; Marin, California, United States; San Mateo, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Case Manager at Vynca. Skills: Care coordination, Client case management, Health care benefits coordination, Member education, Facilitating member access to care, Promoting wellness, recovery, independence, resilience, and member empowerment, Ensuring access to appropriate services, Maximizing member benefit, Assessing member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, Referral and linkage to community-b”

What You'll Achieve.

Promote wellness, recovery, independence, resilience, and member empowerment; Ensure access to appropriate services; Maximize member benefit; Evaluate client’s progress and update SMART goals

Industry & Context.

Enhanced Care Management
Eligibility Requirements

Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely, Hybrid (in-field and remote) care management duties, Traveling throughout the San Francisco Bay Area, including San Francisco, Marin, and San Mateo Counties, Clean driving record, Valid driver's license, Reliable transportation, Vaccination against influenza required for patient, client, or customer-facing roles (requests for religious or medical accommodations will be considered but may not always be approved), Identity and work eligibility verification using E-Verify upon hire

What They're Looking For.

Must Have

2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations, Working knowledge of government and community resources related to social determinants of health, Clean driving record, valid driver's license, and reliable transportation, General computer skills, Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely

Nice to Have

Bilingual (English/Spanish) preferred

What You'll Do.

Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports, Oversees the development of the client care plans and goal settings, Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services, Connect clients to other social services and supports that are needed, Advocate on behalf of the client with health care professionals (e.

), Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles, Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system, Evaluate client’s progress and update SMART goals, Provide mental health promotion, Arrange transportation (e.

, ACCESS), Complete all documentation, including outcome measures within the timeframes established by the individual care plans, Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems, Complete monthly reporting to ensure program compliance, Attend training as assigned.

How You'll Work.

Team & Collaboration

Collaborating closely with providers including physicians, specialists, pharmacists, and social service agencies; Collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team

Communication Scope

Excellent oral and written communication skills

Full Job Description

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. ABOUT THE JOB Internal Title: Lead Care Manager We are looking for a highly skilled Lead Care Manager (LCM) to join our team in the San Francisco Bay Area, CA. Reporting to the Director of Enhanced Care Management, ECM Clinical Manager, and/or ECM Program Manager, the LCM acts as the client’s main care coordinator, collaborating closely with providers including physicians, specialists, pharmacists, and social service agencies to ensure aligned, comprehensive support tailored to the client’s needs. The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit. This is a hybrid position that requires traveling throughout the San Francisco Bay Area, including San Francisco, Marin, and San Mateo Counties. This is a critical role and we're looking to fill it as soon as possible. What you’ll do Hybrid (in-field and remote) care management duties as described below: - Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social su

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