Vynca

Enhanced Care Management

CaseManager

$0–0k Los Angeles, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Case Manager at Vynca. Skills: Case Management, Client Care Coordination, Community Resource Navigation, Client Advocacy, Documentation. Serve as the client’s primary point of contact. Work with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care”

What You'll Achieve.

promote wellness, recovery, independence, resilience, and member empowerment; ensuring access to appropriate services and maximizing member benefit; Evaluate client’s progress and update SMART goals

Industry & Context.

Enhanced Care Management
Eligibility Requirements

Hybrid position that requires traveling throughout the Los Angeles County area up to 5 days per week, Candidates wishing to be considered must reside within 20-miles of the assigned territory due to frequency of travel, Clean driving record, valid driver's license, and reliable transportation, Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved., Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.

What They're Looking For.

Must Have

2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations, Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, both in the field and remotely, with flexibility for potential evenings and weekends, Working knowledge of government and community resources related to social determinants of health, Clean driving record, valid driver's license, and reliable transportation, Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet

Nice to Have

Community Health Worker Certification preferred, Bilingual (English/Spanish), highly preferred

What You'll Do.

Serve as the client’s primary point of contact, Work with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care, Manage client cases, Coordinate health care benefits, Provide education and facilitate member access to care in a timely and cost-effective manner, Collaborate and communicate with client’s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit, Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports, Oversees the development of the client care plans and goal settings, Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services, Connect clients to other social services and supports that are needed, Advocate on behalf of the client with health care professionals (e.

PCP, etc.), Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles, Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system, Evaluate client’s progress and update SMART goals, Provide mental health promotion, Arrange transportation (e.

, ACCESS), Complete all documentation, including outcome measures within the timeframes established by the individual care plans, Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems, Complete monthly reporting to ensure program compliance, Attend training as assigned.

How You'll Work.

Team & Collaboration

Collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team

Communication Scope

Excellent oral and written communication skills

Full Job Description

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. ABOUT THE JOB We're seeking an exceptional Case Manager (internal title: Lead Care Manager (LCM)) to join our Enhanced Care Management (ECM) team in Los Angeles, CA. Under the direction of the Director of Enhanced Care Management, ECM Clinical Manager and/or ECM Program Manager, the LCM serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care. The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates with client’s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit. This is a hybrid position that requires traveling throughout the Los Angeles County area up to 5 days per week. Candidates wishing to be considered must reside within 20-miles of the assigned territory due to frequency of travel. This is a critical role that we're looking to fill as soon as possible. WHAT YOU’LL DO Hybrid (in-field and remote) care management duties as described below: - Assess member needs in the areas of physic

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