Fort Lewis College
education
CaseManager
“Case Manager at Fort Lewis College. Skills: case management, basic needs/housing assistance, attendance alerts, FERPA, student success, diversity, equity, inclusion. work with both the Behavioral Intervention Team (BIT) and Academic Care Team (ACT) to coordinate campus support systems and resources for students involved in behavioral intervention and academic care processes. assist with overall case management by following up on referrals, coordinating interventions, and tracking students’ progr”
What You'll Achieve.
coordinate campus support systems and resources for students involved in behavioral intervention and academic care processes; assist with overall case management by following up on referrals, coordinating interventions, and tracking students’ progress; assist students in obtaining available benefits and social and community service
Industry & Context.
Excellent listening, problem solving and critical thinking skills
Ability to work in a confined area, Ability to sit at a computer terminal for an extended period of time, stand, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment, close vision requirements due to computer work, Light to moderate lifting is required, Some local travel expected for meetings with community partners, pass a background check
What They're Looking For.
Must Have
Bachelor’s in social work, sociology, psychology or other relevant field, a minimum of 1 year of relevant experience, Understanding of the application of FERPA, medical privacy guidelines, and other applicable laws and policies, Ability to work independently with minimal direct supervision, as well as part of a team, Excellent listening, problem solving and critical thinking skills, Excellent communication skills, both oral and written
Nice to Have
Minimum 1 year experience in detailed record keeping and maintaining documents, Minimum 1 year experience working in a college/university setting, Minimum 1 year experience providing case management support, Knowledge of crisis management skills and demonstrated ability in applying to highly sensitive and emotional conversations, Knowledge and utilization of the Maxient database system or other electronic case management platforms, Ability to take initiative and balance multiple priorities, Experience and ability working with marginalized and vulnerable populations, Ability to professionally interact with and respond to staff, faculty, students, parents, community partners, and administration, Intermediate level of proficiency using Microsoft Office 365
What You'll Do.
work with both the Behavioral Intervention Team (BIT) and Academic Care Team (ACT) to coordinate campus support systems and resources for students involved in behavioral intervention and academic care processes
assist with overall case management by following up on referrals
coordinating interventions
and tracking students’ progress
outreach to students and reporters primarily with cases requiring (1) basic needs/housing assistance and (2) attendance alerts
coordinate campus support systems and resources
follow up on referrals
coordinate interventions
track students’ progress
outreach to referrals
coordinate and delegate interventions
assist in care plan development
ensure that team recommendations for referrals are carried out
Document casework for students of concern
ensure information sharing procedures comply with FERPA and College policy
Identify and stay up to date with the network of on and off campus services to assist students in obtaining available benefits and social and community service
Provide timely communication with the BIT/ACT members and other college administrators regarding students of concern
Assist Student Well-being Case Manager with support and consultation to the faculty and staff involved when students of concern are referred
Produce and remediate digitally accessible materials in accordance with FLC standards
Perform other duties as assigned
How You'll Work.
Team & Collaboration
work closely with the Division of Student Affairs, Academic Affairs and community support systems in coordinating a response; Work closely with campus and community resources on the coordination and enhancement of referrals and services; Provide timely communication with the BIT/ACT members and other college administrators regarding students of concern; Assist Student Well-being Case Manager with support and consultation to the faculty and staff involved when students of concern are referred; Ability to work independently with minimal direct supervision, as well as part of a team; Ability to professionally interact with and respond to staff, faculty, students, parents, community partners, and administration
Communication Scope
Excellent communication skills, both oral and written; Provide timely communication with the BIT/ACT members and other college administrators regarding students of concern
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