Datavant
healthcare
CaseManager
“Case Manager at Datavant. Skills: handling all administrative aspects of each case on the expert’s behalf, developing steady, trusted relationships with clients, Streamline and coordinate communication between attorneys and medical experts, ensure accuracy, efficiency and support throughout all phases of the case. handling all administrative aspects of each case on the expert’s behalf. developing steady, trusted relationships with clients”
What You'll Achieve.
build and grow revenue; adding value for customers; achieve goals; meet critical deadlines; ensure accuracy, efficiency and support throughout all phases of the case; client requests are fulfilled; completed chronologies are delivered timely
Industry & Context.
Problem-solving and conflict resolution
post-offer health screenings, proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc., job is not eligible for employment sponsorship
What They're Looking For.
Must Have
Minimum of five (5) years of proven sales experience in territory sales or legal support services, minimum of two (2) years in a supervisory role, Proven ability to build and grow revenue while adding value for customers, oral and written communication/presentation skills, Outstanding interpersonal skill with direct reports, peers, superiors (cross functional and throughout the organization), customers, vendors, and other partners, computer ability to navigate through the Internet, MS Office, and email, Ability to analyze, initiate and implement plans and strategies to achieve goals, Ability to prioritize and meet critical deadlines
Nice to Have
BAS Management, Business, or Customer Service related curriculum preferred
What You'll Do.
handling all administrative aspects of each case on the expert’s behalf
trusted relationships with clients
Streamline and coordinate communication between attorneys and medical experts to ensure accuracy
efficiency and support throughout all phases of the case
Outreach to and communication with attorneys and physicians
Managing the expert-time-approval process and resultant billing
Project management for case review
Maintaining accurate electronic records on each case
Telephone support for experts and attorneys
Work closely with Accounts Payable and Accounts Receivable teams to streamline payment workflows and resolve billing issues
Problem-solving and conflict resolution
interacting with and responding to attorneys nationwide who are in search of expert witnesses
Conduct calls with prospective clients
obtaining relevant case information
coordinating with in-house physicians and closing the sale with the attorney
Process medical chronologies to ensure client requests are fulfilled and completed chronologies are delivered timely
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Streamline and coordinate communication between attorneys and medical experts; Work closely with Accounts Payable and Accounts Receivable teams
Communication Scope
oral and written communication/presentation skills; Outstanding interpersonal skill
Process & Methodology
Project management for case review, depositions, and court testimony
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